- Chenega Corporation (Fort Belvoir, VA)
- … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- William C Brown Inc (Springfield, VA)
- …support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support )...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- Imagine One Technology & Management (Norfolk, VA)
- … to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 Command Center in Norfolk, VA ... + Provide tier 1, tier 2 and tier 3 support ...to communicate technical ideas in user-friendly language. + Strong customer service orientation and the ability to work in… more
- Trace Systems Inc (Portsmouth, VA)
- …issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create and manage tickets, ensuring proper ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth,... for complex hardware/software problems beyond the scope of Tier 2 . + Process System Authorization Access… more
- BAE Systems (Norfolk, VA)
- …related field (or equivalent experience) + 2 years of experience in Tier and IT support , with hands-on expertise providing initial troubleshooting for ... enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll...you'll play a critical role in providing exceptional IT support to the customer . You'll be part… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support ...professional manner via telephone, email, remote tools and hands-on support . Great customer service should be your ... real estate. We are looking for an experienced IT Support Specialist to join our team. In this role,...A track record of commitment to prior employers + 2 + years of experience in corporate IT or Service… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in enterprise IT means connecting ... EST** Our work depends on a **Help Desk Analyst Tier 2 ** joining our IT Technology Development...and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- CACI International (Springfield, VA)
- …and forensic artifact handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control ... CSOS Analyst - Tier 2 Job Category: Information Technology...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
- M. C. Dean (Springfield, VA)
- …for performance issues and + Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial troubleshooting steps and document ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our...team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for… more