- BAE Systems (Herndon, VA)
- …in a small team environment with great people? We are looking for a Tier 2 System Administrator with a robust Windows 10/11 troubleshooting background supporting ... + 11 years of direct experience in Systems Administration supporting Windows. + Outstanding customer support - Assisting users via phone, email, or in person +… more
- Leidos (Springfield, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Incident Management Technicianto support computer data communications systems, ... Tier II Incident Management Technicianare as follows: + Support the installation and maintenance of the client Local...are accurate. + Leverage knowledge of OSI layers 1, 2 , and 3 to troubleshoot various network faults and… more
- CACI International (Springfield, VA)
- …Tiered Services team! We are seeking mission-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2 , and Tier 3). These positions ... operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a...Analyst certification within 120 days of start date. CSOC Tier 2 Services include malware and implant… more
- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... the better. We are seeking a **Lenel System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...engineering and integrators on new system design + Provide tier II/III support for customer … more
- CACI International (Springfield, VA)
- … may be outside of normal business hours + Assist the customer with tier 2 application support **You'll Bring These Qualifications:** + Bachelor's Degree ... accurate documentation for work based on program standards + Provide production support for the customer 's PeopleSoft applications; Activities include program… more
- CACI International (Arlington, VA)
- Customer Support Specialist Job Category: Information Technology...deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a ... Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with senior functional resources… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- M. C. Dean (Falls Church, VA)
- …(IT) systems in support of the endpoint devices. The position provides Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and ... and cybersecurity industries. We are seeking a **Windows** **System Administrator 2 ** to join our **Security and Electronic Systems (SES)** business Unit.… more
- Lockheed Martin (Langley Air Force Base, VA)
- … customer , you will wear many hats; system admin, data management, network admin, and tier 1 and 2 support duties\. IMIS Administrators are generally the ... of working various shift hours to include weekends to support customer mission requirements\. * Candidates offered...possess to be considered for this position: * Two \( 2 \) years combination of the below skills: \- UNIX/Solaris/Linux… more
- M. C. Dean (Arlington, VA)
- …for customer correspondence, SOP, and Outage documentation. + Triage customer support calls, providing Tier 2 escalation as needed + Communicate with ... include but are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical security system performance… more