- Lockheed Martin (Langley Air Force Base, VA)
- … customer , you will wear many hats; system admin, data management, network admin, and tier 1 and 2 support duties\. IMIS Administrators are generally the ... of working various shift hours to include weekends to support customer mission requirements\. * Candidates offered...possess to be considered for this position: * Two \( 2 \) years combination of the below skills: \- UNIX/Solaris/Linux… more
- PDS Defense (Herndon, VA)
- …manage their aircraft fleet and operations. **Your challenges:** **Order Processing / Customer Support : 50%** Receive, process and manage AOG customer ... weeks. **Current Work Schedule:** 1st Shift: 6:00 AM - 2 :30 PM 2nd Shift: 2 :00 PM -...complaints Organize and lead internal multifunctional meetings to address customer AOG requirements **Reporting and Technical Support :… more
- Lumen (Richmond, VA)
- … customer segments. **Work Location** WFH - any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...Candidate** + 1+ years of work experience in a customer support role + Fundamental understanding of… more
- CACI International (Ashburn, VA)
- …technical and procedural at the team and portfolio levels. **Responsibilities:** Provide advanced Tier 2 remote support and troubleshooting for end users ... desk and enterprise clients, ensuring clear communication and high customer satisfaction. + Lead initiatives to improve help desk...listening skills + CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by… more
- Oracle (Richmond, VA)
- **Job Description** Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top- tier architectural guidance ... focused on achieving high usage. **Responsibilities** + Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions… more
- CACI International (Sterling, VA)
- …and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support . + Ability to work independently with little ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...able to assess and determine internal, remote, and external customer IT needs, and design solutions to meet them.… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer -focused **Remote Support Technician** to join our team in **McLean, VA** . In this role, you will ... 24/7 operational team to efficiently triage, categorize, and resolve Tier 0- 2 incidents and requests, supporting IT...issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user … more
- Oracle (Richmond, VA)
- …As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate ... A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to… more
- CACI International (Sterling, VA)
- …a daily basis. As a Sterling VA based operations team member, you will provide tier 1 & 2 maintenance for Globally deployed Signal processing systems. This role ... maintaining operating systems, application software and system management tools in support of DoD customer . **Qualifications:** _Required:_ + Bachelor's degree… more
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