- HCA Healthcare (Fredericksburg, VA)
- …interpreting life-cycle reports, onboarding, status change, compensation, separations, etc. The HRSC Customer Support Tier I Representative will work under ... knowledge and expertise! **Job Summary and Qualifications** The HRSC Tier I Customer Service Representative will perform...+ Cleary communicates problem symptoms and consults with CS Tier 2 representatives as necessary to aide… more
- SOS International LLC (Fort Belvoir, VA)
- …technical, or business management disciplines from an accredited college or university. A minimum of 2 years of customer support experience ideally in a DoD ... Overview SOSi is seeking a highly qualified Customer Support Specialist to join our...and issue resolution. Diagnose, develop, resolve, and/or escalate ARIMS Tier 1/ 2 application support issues… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by… more
- TekSynap (Chantilly, VA)
- …for Applications), theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple SOPs, No Code ... customer requirements + Provide expert and second tier technical support for the installation and...experience with degree: BS 5-7 Years, MS 3-5, PhD 0- 2 **PREFERRED QUALIFICATIONS** ** ** + ITIL v4 Foundations… more
- Broadcom (Reston, VA)
- …Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive and proactive support experience by advocating their ... blockers. The role provides a unique opportunity to interact daily with top- tier , strategic customer organizations from varied industries and allows you… more
- Parsons Corporation (Manassas, VA)
- …at locations around the globe** . **What You'll Be Doing:** + Providing tier 2 and tier 3 technical support to application stakeholders + Participating ... you're looking for. **Job Description:** Parsons is looking for an amazingly talented **Field Support Engineer** to join our team! In this role you will get to… more
- Verint Systems, Inc. (Richmond, VA)
- …or related field or equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application ... all standards for tracking and documenting issues throughout the lifecycle of a support case. + Meet or exceed customer satisfaction objectives. + Demonstrate… more
- ManTech (Vienna, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Cloud Support Engineer** to join our team in **Tysons, VA.** The **Cloud Support Engineer** ... be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises...runbooks and playbooks to provide a meaningful resolution to Customer + Provide high-touch assistance to highest Tier… more
- Choisys Technology (Fort Eustis, VA)
- …and personal equipment such as computers, laptops, and mobile devices. Act as a liaison between Tier 1, 2 , and 3 support teams. + Documentation & SOP ... Support Desk & Application Support WFH...The ideal candidate will have a strong background in customer service and possess the ability to manage and… more
- Crash Champions (Virginia Beach, VA)
- …to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, ... Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and… more