- CACI International (Sterling, VA)
- …provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to...the problem to ensure a timely resolution + Providing second- tier support to end-users for either PC,… more
- V2X (Springfield, VA)
- …Microsoft 365 experience. + Microsoft Windows 10 and/or Windows 11 experience. Strong Tier 2 help desk experience. + Microsoft 365: Modern Desktop Administrator ... I - NMCI Desktop Support - active TS/SCI clearance to support our government customer based in Springfield, VA. The position is required to be onsite. The… more
- Amazon (Haymarket, VA)
- …with regular peer and customer interaction. In addition to providing top- tier management and support of Amazon's vast network infrastructure, Deploy ... Qualifications - - 2 + years of software development, or 2 + years of technical support experience - - Experience scripting in modern program languages - -… more
- Acclaim Technical Services (Mclean, VA)
- …Mission Technology Division working in McLean, VA. Seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to serve on a team ... demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support… more
- General Dynamics Information Technology (Arlington, VA)
- …and/or Tier 3 operations, preferably supporting a large-scale government customer . + Experience providing technical support for microcomputer hardware, ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System,Help Desk ...years of directly related experience supporting help desk Tier 1, Tier 2 … more
- Leidos (Herndon, VA)
- …a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused candidate with the ability ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...accordance with design documents and build-to packages. + Attending customer meetings. + Supporting activities to improve the overall… more
- V2X (Springfield, VA)
- …to obtain and maintain a Counterintelligence (CI) Polygraph. The Systems Administrator - Desktop Support are the Tier 1/ 2 team members of an Information ... a Systems Administrator I - Desktop Support - active TS/SCI clearance to support our government customer based in Springfield, VA. This position will require… more
- CACI International (Reston, VA)
- …guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them ... our Luke Team! You will provide direct hands on support to a mission customer as part...part of a small team that provides Tiers 1, 2 , and 3 level support . You will… more
- TRIAEM, LLC (Springfield, VA)
- …MC&G PEO problem tickets for the administrative tools. + Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool ... PEO IT Support Required Skills/ Education/Experience + 2 ...and project sites within the administrative tools. + Perform Tier 1 troubleshooting for MC&G PEO users to resolve… more
- Rubrik (Richmond, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... and supporting infrastructure in cloud and datacenter environments in support of internal customer security needs and...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more