- TekSynap (VA)
- …& Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and ... training. + Diagnoses and resolves customer -reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …The program provides comprehensive Tier 1, Tier 2 , and Tier 3 IT Infrastructure Support services to sustain and enhance its IT environment. These ... that all technical aspects of the program align with customer objectives, security requirements, and performance standards. The Technical...ServiceNow). . Knowledge of monitoring and ticketing systems for Tier 1-3 support . . Strong Excel and… more
- Leidos (Alexandria, VA)
- …with customers to handle service inquiries and problems in a Tier 2 role. Duties include examining complex customer problems and suggesting and implementing ... reimaging workstations and troubleshoot local Distribution Point access. + Support customer requirements in a 24/7/365 mission...candidates must possess the following skills:_** + Experience with Tier 2 system administration and/or Tier… more
- CACI International (Chantilly, VA)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2 /3 teams to address complex problems. As part of a ... Service Desk Technician and Mission IT Operator, delivering both customer -facing support and direct operational monitoring to...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. Analyze,… more
- Rubrik (Richmond, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Rubrik (Reston, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Rubrik (Richmond, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- William C Brown Inc (Springfield, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... for a Systems Administrator to join our team to support our intelligence customer activities in Ft....all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3… more
- NANA Regional Corporation (Arlington, VA)
- …+ Develop expertise in the software tools. + Travel up to 25% to deliver training. **Help Desk Support :** + Provide Tier I and Tier II help desk support ; ... for the end-user environment. + Provide thorough, in-depth, user support , format and load user data into customer...to travel CONUS & OCONUS as required by the customer . **Desired Qualifications:** + Bachelor's degree. Minimum 2… more
- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers ... Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2...systems.** + **At least 1 year experience in providing customer -facing technical support , including troubleshooting and resolving… more