- NANA Regional Corporation (Arlington, VA)
- …+ Develop expertise in the software tools. + Travel up to 25% to deliver training. **Help Desk Support :** + Provide Tier I and Tier II help desk support ; ... for the end-user environment. + Provide thorough, in-depth, user support , format and load user data into customer...to travel CONUS & OCONUS as required by the customer . **Desired Qualifications:** + Bachelor's degree. Minimum 2… more
- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers ... Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2...systems.** + **At least 1 year experience in providing customer -facing technical support , including troubleshooting and resolving… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT ... customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion....labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system.… more
- Rubrik (Reston, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Rubrik (Reston, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The RD will manage a team of...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- United States Fleet Forces Command (Naval Base, VA)
- …Department to ensure all POR deliverables are provided to users. You will provide Tier II support to UARNOC and establish and maintain connectivity between ... sites. You will resolve technical issues escalated by Tier I Watch. You will promptly escalate issues to...include: Maintaining systems across multiple hardware and software platforms. 2 . Customer Service - Works with clients… more
- Leidos (Chantilly, VA)
- …Sector at Leidos is seeking a Tier III O&M Network Engineer to support the customer 's various wide area networks (WANs) and local area networks (LANs). ... routing technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing… more
- NANA Regional Corporation (Quantico, VA)
- …network Coordinate with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including firewalls, routers, switches, ... supervision and guidance for all contractor personnel assigned to support the customer Manage program budget, staffing,...with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including… more
- CoreSite (Reston, VA)
- …center operating procedures. We are currently hiring for the Day Shift: 6:00 am - 2 :00 pm, Sunday-Thursday A Tier III technician will be responsible for day to ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build...of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the… more
- Oracle (Richmond, VA)
- …How you'll have impact - Deliver core DDoS detection/mitigation that protects OCI's Tier 0 availability and customer trust. - Launch customer -facing ... drive automation and operational excellence, and set the technical direction for customer -facing DDoS capabilities across OCI's global edge. What you'll do - Lead… more