- TRIAEM, LLC (Springfield, VA)
- …MC&G PEO problem tickets for the administrative tools. + Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool ... PEO IT Support Required Skills/ Education/Experience + 2 ...and project sites within the administrative tools. + Perform Tier 1 troubleshooting for MC&G PEO users to resolve… more
- William C Brown Inc (Springfield, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... for a Systems Administrator to join our team to support our intelligence customer activities in Ft....all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3… more
- CACI International (Chantilly, VA)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2 /3 teams to address complex problems. As part of a ... Service Desk Technician and Mission IT Operator, delivering both customer -facing support and direct operational monitoring to...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. +… more
- Leidos (Arlington, VA)
- …of related technologies. **Primary Responsibilities:** + Provide ongoing engineering support for the customer 's Unified Communications and Collaborations ... required briefings/presentations in MS PowerPoint format. + Provide UCC Tier 3 support in coordination with the...is required. + Must be able to work onsite 1- 2 days per week for on-site support … more
- Arena Technical Resources, LLC (Langley, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... servers, network attached storage devices, and stored data in support of business processing requirements. Job Duties: * Systems...of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT ... customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion....labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system.… more
- Leidos (Chantilly, VA)
- …Sector at Leidos is seeking a Tier III O&M Network Engineer to support the customer 's various wide area networks (WANs) and local area networks (LANs). ... routing technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing… more
- Chenega Corporation (Arlington, VA)
- …to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role ... combines advanced customer service capabilities with deep technical troubleshooting skills to...downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with… more
- General Dynamics Information Technology (Springfield, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of production systems. + Systems administration of ... TS/SCI level cleared Systems Administrator joining our team to support our Intelligence customer in Springfield, VA....of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 2 and Tier 3… more
- L3Harris (Herndon, VA)
- …technicians, and the customer . Essential Functions: + Provide daily Tier III engineering support (troubleshooting complex operational issues, performing root ... you will be on the team responsible for providing Tier 3 support to the Surveillance and...process discipline and a culture of accountability focused on customer satisfaction and supreme quality. + Integrate hardware and… more