- CoreSite (Reston, VA)
- …center operating procedures. We are currently hiring for the Day Shift: 6:00 am - 2 :00 pm, Sunday-Thursday A Tier III technician will be responsible for day to ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build...of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the… more
- Oracle (Richmond, VA)
- …How you'll have impact - Deliver core DDoS detection/mitigation that protects OCI's Tier 0 availability and customer trust. - Launch customer -facing ... drive automation and operational excellence, and set the technical direction for customer -facing DDoS capabilities across OCI's global edge. What you'll do - Lead… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a focus on ... Desktop environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- Idea Entity (Rustburg, VA)
- …+ Participate in the design of information and operational support systems + Provide Tier 1 (onsite/help desk), Tier 2 (subject matter support ), and ... or Rustburg, Virginia. About Idea Entity At Idea Entity, we transform customer pain points into insightful, scalable, agent-powered workflows - built with empathy,… more
- CACI International (Springfield, VA)
- …assessment, triage, and resolution for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams - Ensure that all technical ... Restart system hardware as needed. - Escalate problems to Tier 2 level as required, and notify...24x7 ground segments across multiple locations providing enterprise-level maintenance support , with high customer visibility into all… more
- EMCOR Group (Mclean, VA)
- …IT support groups at our 50+ Operating Companies. Reporting to the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 ... Include the following. Other duties may be assigned. + Deliver excellent support to ECS Operating Companies through exceptional customer service +… more
- Oracle (Richmond, VA)
- …customer -reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... for EHR integrations and clinical application services to improve operational efficiency. * Customer Support and Implementation Guidance: Respond to customer … more
- CyrusOne (Sterling, VA)
- …Corporation, and EHS requirements and programs, as provided **Qualifications:** + 3 to 5 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned....+ Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong… more
- CyrusOne (Sterling, VA)
- …a technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned....+ Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong… more
- EMCOR Group (Mclean, VA)
- …support groups at our 50+ Operating Companies **.** Reporting to the Vista Technical Support Manager, this position will troubleshoot Tier 1 through Tier ... security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting,… more