- Cognizant (Los Angeles, CA)
- …will have regular interactions with various client managers. As part of our elite Deskside support team that provides technical support and expertise to ... a resolution and restore service or provide the information. Deskside support technicians offer customer service, problem-solve.... Expertise with MS Office suite, including Outlook + Tier 2 + level networking skills (VLANs, DHCP,… more
- Insight Global (San Diego, CA)
- …license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident. The ... designated call handling and tracking system. - Provides Helpdesk, Deskside , and Walkup hardware and software support ...7/24 Global Support process by serving as tier 1/ 2 first point of contact and… more
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