- Trinity Health (Syracuse, NY)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works ... end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to… more
- CTG (Buffalo, NY)
- …and ergonomic considerations. + Document hardware changes and update asset tracking records. + Provide Tier 1/ 2 desktop support to end-users. + Maintain ... **CTG is seeking to fill a Desktop Support Technician - Windows 11...2 months **Duties:** + Perform large-scale upgrade of desktop systems from Windows 10 to Windows 11. +… more
- News Corp (New York, NY)
- … support procedures.** ** Desktop & End-User Support ** + **Provide Tier 1 & Tier 2 technical support for** **Windows PCs, macOS devices, and ... **Job Description :** **Job Title: AV Engineer - Conference Room & Desktop Support ** **Location:** **NYC 1211 6th Avenue** **Job Type:** **Full-Time 5 days… more
- Insight Global (New York, NY)
- …of a virtual Tier 1, a virtual Tier 2 Application Support team...can escalate internally to the virtual Tier 2 App team or to the Desktop ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop… more
- New York Times (New York, NY)
- …York, NY. Shift Details: Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company ... journalism so good that it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support services for The… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- Insight Global (Melville, NY)
- …Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required. Solid understanding ... internal resources. Must have excellent customer service skills related to providing desktop support . Solid verbal and written communication and documentation… more
- Trinity Health (Albany, NY)
- …desktop hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...or PC certification (A+, Network+, etc.) desirable. + Microsoft desktop operating system / applications installation and support… more
- LSI Solutions (Victor, NY)
- …I, II HOURLY PAY RANGE: $20.00/hr - $26.00/hr. SHIFT HOURS: Days 6am to 2 :30pm LOCATION: Onsite at LSI Solutions in Victor, NY JOB SUMMARY: The Inventory Control ... and moved safely to meet production requirements. The position tier will be determined by the individual's level of...center per Bill of Materials (BOM)/Traveler. + Work with desktop computers and hand-held computers (scanners) to process ALL… more
- Rallye Motor Company (Roslyn, NY)
- …access, and in-person support . + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated customer support ... - $25 - $28 Hourly (Based on experience) Technical Support : + Act as the first point of contact...as the first point of contact for users experiencing desktop , laptop, application, and password issues. + Provide technical… more