- First Division Consulting (Quantico, VA)
- …Monitor and manage network capacity, performance, and security for both NIPRNET and SIPRNET tier 2 and 3 boundaries, ensuring compliance with MCCOG policies and ... seeking a highly skilled Master Network Specialist (Local IT Support Lead) to support the United States...clearance. + ITIL v4 Foundation Certification. + Microsoft Modern Desktop Administrator Associate (MD-100 + MD-101 exams), OR Microsoft… more
- Chenega Corporation (Arlington, VA)
- …to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role ... downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with...Engineering, Business, or Communications) OR + Associate degree with 2 + years of relevant IT experience OR + High… more
- NTT America, Inc. (Newport News, VA)
- …hardening, patch management, and access controls per organizational standards. + Troubleshooting & Support : Provide Tier 2 /3 technical support , ... have experience in VMware virtualization and Horizon View to support virtual desktop infrastructure (VDI) solutions. This...(2016, 2019, or later) and Active Directory. + Minimum 2 years of experience in VMware, and Horizon View.… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more...in a Windows 10 environment. + Prior experience supporting desktop engineering applications such as Matlab, Mathcad, Solidworks, Ansys,… more
- M. C. Dean (Arlington, VA)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, vendors, ... include but are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance… more
- M. C. Dean (Chantilly, VA)
- …+ Resolve complex system issues for physical security systems + Triage customer support calls, providing Tier 3 escalation as needed + Communicate with ... to address technical issues, troubleshoot problems, and develop solutions that support the overall mission of the organization. + Manage physical security… more
- Noblis (Richmond, VA)
- …the Office of Primary Responsibility for second-level engineering and operational support of enterprise-level systems in the NAS. Providing 24/7 technical ... of detailed implementation plans, ensuring alignment with architecture + Provide support for a variety of technologies including Windows Operating Systems, Windows… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Technical Implementation Guides (STIGs) across systems + Monitor performance and troubleshoot Tier 2 technical issues across Windows and Linux platforms + ... Standard Operating Procedures (SOPs) and provide training to junior personnel + Support virtualized environments using VMware and Virtual Desktop Infrastructure… more
- S&P Global (Charlottesville, VA)
- …20 - Professional (EEO- 2 Job Categories-United States of America), PDMGDV202. 2 - Middle Professional Tier II (EEO Job Group), SWP ... S&P Global Market Intelligence (SPGMI) is seeking a Senior Lead to support the Credit Solutions Market Development team, focused on RatingsDirect. RatingsDirect is… more
- Service Source (Oakton, VA)
- …their access to resources on the network. Act as the primary escalation point from tier 2 support technicians Perform other related duties as assigne d. ... embrace change, and strengthen communities . Job Summary Provides leadership and support to ensure the corporate IT network infrastructure remains secure, available,… more