- Trace Systems Inc (Shaw AFB, SC)
- …Assurance Technical (IAT) Level 2 or higher. GENERAL EXPERIENCE: Responding to help desk tickets and resolving technical issues for hardware, software, and ... job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,...Associates degree in Computer Science or related field; or 2 + years' IT Help Desk … more
- CACI International (Shaw AFB, SC)
- …**Responsibilities:** 1. Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users. 2 . Troubleshoot and implement solutions to ... performance, bandwidth and security issues and incidents to senior engineers/SMEs ( Tier 2 and 3) for analysis and resolution. 5. Operate network intrusion… more
- Lumen (Columbia, SC)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, and MPLS networks, and… more
- ASM Research, An Accenture Federal Services Company (Columbia, SC)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
- V2X (Shaw AFB, SC)
- …troubleshooting of CK/GEP and other systems as required. + Provide second level 2 troubleshooting assistance (coordinate help - desk activities with applicable ... AN/GSC-52(V)) + IAT Level I Certification + US Citizen + Active Secret Tier 3 Security Clearance Experience / Skills: + Lead-level supervisory and practical… more
- SHI (Columbia, SC)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...certifications within first year of SHI employment: Meraki ECMS 2 , ITIL Foundations v4 The base salary range for… more