- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
- ReSource Pro (Dallas, TX)
- …queue, assume ownership of tickets, and provide resolution of issues + Perform Tier 2 assistance to other help desk staff to resolve more complex issues. ... support on all helpdesk issues and will serve as Tier 2 , escalated support for issues that...work experience + 3-5 years experience providing hands on help desk support + 2 +… more
- IBM (Houston, TX)
- …and professional expertise** * 2 + years of experience in customer service or help desk role. * Basic understanding of Windows OS, Microsoft Office Suite, and ... responsibilities** We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level...assistance to complex tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware,… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S.… more
- Comcast (Plano, TX)
- …groups. Updates code and software to ensure proper system performance. + Engineer 2 performing Network Desk duties performs the following: Determines if the ... network including re-routing of traffic. Provisions DWDM and CWDM circuits. + Engineer 2 performing Video Desk duties performs the following: Participates in the… more
- SKC Communication Products LLC (Dallas, TX)
- …Qualifications 1. Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze customer ... 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service and build customer relationships 3. Work… more
- TEKsystems (Coppell, TX)
- …of helpdesk / call center experience 1- 2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk...3, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- COMSO, Inc (San Antonio, TX)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... and using IT systems (U) Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform… more