- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- ProSphere Tek (San Antonio, TX)
- …problem and using/finding solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite ... solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite installations… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S.… more
- SKC Communication Products LLC (Dallas, TX)
- …Qualifications 1. Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze customer ... 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service and build customer relationships 3. Work… more
- TEKsystems (Coppell, TX)
- …of helpdesk / call center experience 1- 2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk...21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- COMSO, Inc (San Antonio, TX)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... and using IT systems (U) Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform… more
- Cardinal Health (Lewisville, TX)
- …Support contributes to Cardinal Health_** IT Client Support is responsible for providing Tier 2 + support for software and hardware devices (virtual or physical) ... in related field or equivalent work experience preferred + 2 + years' experience in related field preferred + Hands-on...Procedures (SOP) + Familiarity with remote desktop applications and help desk software preferred + Working knowledge… more
- DMS International (Lackland, TX)
- …location, + Assist users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, ... security management capacity + Ability to obtain a Favorable Tier 3 Background Investigation (See PWS Section 4) +...with general computer problems and coordinate with Air Force Help Desk and Base Operations personnel when… more
- GovCIO (San Antonio, TX)
- …is looking for a Customer Support Professional (CSP) (IT Specialist) that will provide Tier 2 Level Field Support to DEA personnel located throughout the world ... Microsoft Windows environments and Microsoft software + Experience troubleshooting and resolving Tier 1 and 2 hardware and software problems **Clearance… more
- SHI (Austin, TX)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees… more