- SHI (Richmond, VA)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide technical directions and ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- TekSynap (Arlington, VA)
- …Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 **Overview** We are seeking individuals who are ... interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will provide the job description and requirements. This… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... on campus if needed Once onboarded there will be 2 weeks of training before moving to assigned shift....shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …and networks for deviations from acceptable configurations or policies + Support help desk operations, ticketing, and customer communications + Evaluate incident ... response procedures and escalate complex issues to Tier III analysts + Apply DoD Security Technical Implementation...the following: + Bachelor's degree in related field and 2 + years of relevant experience + Master's degree in… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... PEO IT Support Required Skills/ Education/Experience + 2 years of experience working with the National...and project sites within the administrative tools. + Perform Tier 1 troubleshooting for MC&G PEO users to resolve… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... support to the IT infrastructure and mission applications, including Tiers 0- 2 , which includes problem recognition, research, isolation, resolution, and follow-up… more
- Electrosoft (Quantico, VA)
- …closely with the Local Registration Authority (LRA), Trusted Agents (TAs), and the PKI Help Desk to support users and resolve issues. + Support classified and ... Qualifications: + Secret Clearance; must be US Citizen + 2 + years of experience in identity management, cybersecurity, or.../ NSS Key Recovery Agent Certification + Favorable Adjudicated Tier 5 Level Investigation + IAT II 8570 baseline… more
- TekSynap (Ashburn, VA)
- …(5) years of hands-on experience with experience in the last two ( 2 ) years that includes network-based security monitoring using cybersecurity capabilities. + ... eligible) + Experience: A minimum of five (5) years of experience as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, and… more