- General Dynamics Information Technology (Annapolis Junction, MD)
- …and unplanned outages, regardless of scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms. WHAT ... our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter....Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec *… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and work instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2 /3 Help Desk technicians. WHAT YOU'LL NEED TO ... **Certifications:** Comp TIA Security - CompTIA - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:**...our differentiator. As a Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter.… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... on campus if needed Once onboarded there will be 2 weeks of training before moving to assigned shift....shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... PEO IT Support Required Skills/ Education/Experience + 2 years of experience working with the National...and project sites within the administrative tools. + Perform Tier 1 troubleshooting for MC&G PEO users to resolve… more
- Leidos (Fort Belvoir, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... Smart Reporting), tasks, and work orders. **Additional Responsibilities:** + Support Tier I-III system, networking, and engineering personnel to ensure network… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. +… more
- Lumen (Washington, DC)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, and MPLS networks, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging ... resources. + Salary: 95-100k. **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelors and 2 + years related experience, 4+ additional years in lieu of… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an ... checks of IT equipment. **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelors and 2 years related experience, or 4+ years additional experience in lieu of… more