- Lumen (Tallahassee, FL)
- …trouble to ensure timely resolution. Technicians utilize tools like SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...and carrier services, using advanced diagnostics across Layer 1, 2 , and 3. + Analyze network troubles, assess performance… more
- MyFlorida (Tallahassee, FL)
- …to their issue or request. Identifies complex incidents or requests and escalates to Team Lead , Supervisor or Tier 2 / Tier 3 personnel as necessary. ... Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This is an… more