- M. C. Dean (Annapolis Junction, MD)
- …position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and supports ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Public Consulting Group (Annapolis, MD)
- …use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- Arena Technical Resources, LLC (Rockville, MD)
- …experienced and technically proficient Senior IT Infrastructure & Systems Engineer to lead the management and maintenance of our company's IT infrastructure. This ... - Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and...tickets to ensure timely and effective resolution. - Provide Tier 3 support for complex or unresolved issues escalated… more