- GovCIO (Albany, NY)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government...years of IT Service Desk experience, with an additional 2 years in a leadership role. + Minimum 3… more
- Alaant (Glens Falls, NY)
- …are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and ... handle user account administration in Active Directory. + **Team Leadership** **:** + Lead and mentor the IT support team, ensuring needed resources are available,… more
- Insight Global (New York, NY)
- …numerous accolades, including recognition in the Best Law Firms rankings with multiple Tier 1 national practice areas and the 2025 Excellence in Client Experience ... client service. We're hiring a Microsoft SUPER Trainer to lead our Microsoft 365 productivity consulting program. This role...program. This role will be hybrid remote and onsite 1- 2 days onsite in NYC, DC or Chicago. You… more