- AccentCare, Inc. (Austin, TX)
- …calls and email communication, diagnosing problems, and performing troubleshooting activities. + Provide Tier 1 & 2 support for executives and their ... you: + Bachelor's degree in Information Technology preferred or 2 - 4 years of technical support ...and Current Operating Systems qualifications ie MCSA, MCSE, A+, Network +. + Solid Understanding of: + Microsoft Office Applications… more
- Lumen (San Antonio, TX)
- …tools, and services for a nationwide fiber optic transport network as well as network support for two ( 2 ) geographically separated Network Operation ... Systems Engineer II provides advanced Tier II support by troubleshooting and repairing network devices,...technologies is required. + Requires fluent understanding of Layers 1/ 2 /3 inter-dependences and IP proficiency. + Simple Network… more
- Molina Healthcare (Austin, TX)
- …the Cyber Recovery and Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for recoverability and functionality ... organization's technology services to all customers working closely with the Network Operating Center (NOC) and Enterprise Business Continuity Management (EBCM)… more
- Rehrig Pacific Company (Dallas, TX)
- …optimize system functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer-facing applications, ensuring ... Support Analyst Location: Dallas, TX Job ID: 5015...+ Troubleshoot communication layer issues, including cellular, Wi-Fi, and network connectivity across Android and iOS devices. + Provide… more
- BEAT LLC (San Antonio, TX)
- …outages; Discovery audit support documentation; Monitoring and system status reports Tier 2 Systems Administrators provide the front line of advanced ... Fundamentals or Microsoft Certified: Azure Fundamentals Position Description: The Tier 2 Systems Administrator provides enterprise-level operations and… more
- Etoile Academy Charter School (Houston, TX)
- …level improvements. + Tier teachers based on need and document coaching on Tier 1-3 staff within Bullseye. Support of Student Achievement + Foster a ... Principal and Chiefs, as well as the Superintendent to support the school's academic, culture, and operational goals. This...each campus + 71% of all students in the network earn a growth point on growth for Domain… more
- Oracle (Austin, TX)
- …junior member. Serves at Tier 3 or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle ... cloud infrastructure to provide metro optical transport solutions in support of the needs of the network ....packaging; and embedded software/firmware design. It may encompass operational support at the Tier 3 level as… more
- The Walt Disney Company (The Woodlands, TX)
- …Operations team ( tier 1) to the Media Engineer I's, II's and Sr. Media Engineer ( tier 2 ), Lead Media Engineer ( tier 3) and beyond. They are the heart ... will power our media, advertising, and distribution businesses for years to come. ** 2 . Reach, Scale & Impact:** More than ever, Disney's technology and products… more
- Nexstar Media Group (Irving, TX)
- … market teams and key client relationships. Preferred Qualifications: + Experience selling into Tier 2 and Tier 3 auto dealerships. + Familiarity with ... dealer-specific AdTech solutions (eg, inventory-based dynamic ads, VDP targeting, attribution, Tier 3 campaigns). + Proven track record of sales leadership,… more
- Robert Half Office Team (Fort Worth, TX)
- …steps to provide first call resolution when possible. 4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions. 5. Work ... the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position...reproduction steps, plus any measures taken toward resolution. 6. Support and educate Virtuoso network in the… more