- Lockheed Martin (Langley Air Force Base, VA)
- …customer, you will wear many hats; system admin, data management, network admin, and tier 1 and 2 support duties\. IMIS Administrators are generally the ... access * Capable of working various shift hours to include weekends to support customer mission requirements\. * Candidates offered a position may be required to… more
- TekSynap (Ashburn, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation… more
- Chenega Corporation (Fort Belvoir, VA)
- …that have authorized access to the network . + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047… more
- CACI International (Sterling, VA)
- …and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support . + Ability to work independently with little ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...operating systems and applications, to include connectivity to various network identity providers, eg Active Directory, NIS, LDAP, etc..… more
- NANA Regional Corporation (Ashburn, VA)
- …the representative for the first stage of escalation for Incidents. + Responsible for managing Tier 1 and Tier 2 incident responses. + Responsible for ... of the organization's computer systems, networks, programs, infrastructure, help-desk support , databases, and other technologies. **Responsibilities** + Contributes to… more
- EPS Corporation (Dahlgren, VA)
- …within the designated help desk system. + Escalate complex technical issues to higher- tier support when necessary while maintaining communication with the end ... Customer Technical Support Specialist (NEN) - (757) Share this job...maintaining high levels of user satisfaction within theNetwork Enterprise Network (NEN)environment. Requirements Key Responsibilities + Serve as the… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support team in **McLean, VA.** In this role,… more
- TekSynap (VA)
- …+ Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes ... systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I ( Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level… more
- CACI International (Sterling, VA)
- …a daily basis. As a Sterling VA based operations team member, you will provide tier 1 & 2 maintenance for Globally deployed Signal processing systems. This role ... SIGINT Operations Support Engineer Job Category: Engineering Time Type: Full...radio frequency (RF) systems and test equipment (spectrum analyzer, network analyzer, signal generator, multimeter etc.) + Experience troubleshooting… more
- CACI International (Sterling, VA)
- …provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop...the problem to ensure a timely resolution + Providing second- tier support to end-users for either PC,… more