• ABBTECH Professional Resources, Inc. (Springfield, IL)
    …and Windows Issues. Ability to sort and delegate tickets to the correct department or to Tier 2 -3. If you or someone you know is interested, please apply with ... partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must...in the US. You must know your way around Service Now and how to contact users to close… more
    DirectEmployers Association (10/24/25)
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  • Ralliant (Springfield, IL)
    …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). . Deliver Tektronix's value proposition effectively to… more
    DirectEmployers Association (10/03/25)
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  • International (Lisle, IL)
    …+ Tooling health and maintenance practices (preventive and reactive) + Material planning from Tier 2 and Tier 3 suppliers + Quality management systems ... preferred + Familiarity with Tiered supply chains, EDI schedules, and aftermarket/ service demand fulfillment Technical Skills: + Strong knowledge of production… more
    DirectEmployers Association (08/23/25)
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  • Tier 2 Engineer

    Proven IT (Naperville, IL)
    Tier 2 Engineer Naperville, IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is ... 2 + years of experience working in the IT Tier I or Tier II field +...travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, Microsoft Active Directory… more
    Proven IT (08/20/25)
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  • Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Springfield, IL)
    **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...need?** + High school diploma or GED. + Customer Service experience - 2 or more years… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • Tier 3 Engineer

    Proven IT (Tinley Park, IL)
    Tier 3 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+St+Tinley+Park+IL+USA+60487-6295) * IT Apply Job Type Full-time Description The Tier ... level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the... III field preferred + Strong knowledge of customer service + Ability to work in a physical office… more
    Proven IT (08/20/25)
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  • Network Engineer Tier II

    RKON (Chicago, IL)
    …for the extraordinary level of service we deliver to our customers. The Tier 2 Network Engineer is responsible for providing advanced technical support to ... with Tier 1 support teams and other technical departments. The Tier 2 Engineer will handle escalated issues, participate in network improvement projects, and… more
    RKON (08/30/25)
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  • Tier II Engineer- Healthcare

    Proven IT (Westchester, IL)
    …+ Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in ... Tier II Engineer- Healthcare Westchester, IL (http://maps.google.com/maps?q=Westchester+IL+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play… more
    Proven IT (07/31/25)
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  • SQL Developer / Tier 3 Support

    ASM Research, An Accenture Federal Services Company (Springfield, IL)
    …a timely manner. Your responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running queries ... a timely manner - Communicate with team members and Tier 2 support desk agents to address...into terms understandable to non-technical employees. + Strong customer service skills. + Experience with Salesforce a plus **Compensation… more
    ASM Research, An Accenture Federal Services Company (10/02/25)
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  • Tier 3 Data Quality Help Desk Analyst…

    GovCIO (Springfield, IL)
    …Desk Analyst responsibilities include: + Identify, diagnose, and resolve help desk tickets escalated from Tier 2 help desk staff + Collaborate with Tier 3 ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM… more
    GovCIO (10/21/25)
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