- THOR Solutions, LLC (Great Lakes, IL)
- …subject matter hired to instruct. + This experience must include at least two ( 2 ) years of experience in a Military Training Environment. + Have knowledge of ... possess one of the following sets of qualifications: + Tier I (Master Level): An Electrician's Mate AND a...Communications Electrician (IC) + Plus a graduate of two ( 2 ) out of the three (3) following courses: +… more
- Logitech (Chicago, IL)
- …lead a team that drives growth through a dynamic ecosystem comprising Distributors, Tier 2 channel partners, and alliance networks. This strategic role requires ... the Logitech for Business brand by deepening relationships with Tier 2 channel partners inclusive of VARs,...2 channel partners inclusive of VARs, integrators, managed service providers, and new routes to market. + Implement… more
- Ryder System (Springfield, IL)
- …performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training ... the training and tools to meet and exceed customer service expectations. b** **ilingual is a plus Shift hours...technology programs to support contact center management + Ensure service is delivered in line with agreed controls, procedures,… more
- Crate & Barrel (Northbrook, IL)
- …and active listening skills to effectively diagnose the associate's needs. + Escalate Tier 2 cases to appropriate business teams following standard scripts and ... Specialist . The HRIS Specialist will deliver exceptional customer service while providing support and guidance to associates with... and creating a positive associate experience. + Provide Tier 1 support including documentation in the HR case… more
- TEKsystems (Lincolnshire, IL)
- …technologies, delivering world-class service to internal employees. Key Responsibilities: + Provide Tier 1 and Tier 2 support for PCs, tablets, mobile ... deskside, ensuring minimal downtime and high user satisfaction. + Utilize IT Service Management best practices and ServiceNow for ticket handling and documentation.… more
- Ralliant (Springfield, IL)
- …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). . Deliver Tektronix's value proposition effectively to… more
- Crash Champions (Westmont, IL)
- …experience. + 2 + years of management experience in a call center environment. + 2 + years of hands-on automotive service and diagnostic experience. + 2 + ... of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs… more
- Leidos (O'Fallon, IL)
- …in ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support + Provide timely situational awareness to ... support. + Fault Correction: + Correct/replace faulty network elements, coordinating with other service providers as necessary. + Verify that service has been… more
- Transdev (Lombard, IL)
- …proud to offer: Annual Salary Range: $136,000-$170,000 Benefits include: + Vacation: minimum of two ( 2 ) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and ... Applies engineering problem solving techniques and works with vehicle OEM's and Tier 1 OEM suppliers to understand root cause of high-volume vehicle… more
- Sinclair Broadcast Group (Chicago, IL)
- …to local Tier 3 dealerships is needed, and experience/contacts with regional Tier 2 associations is beneficial. Existing contacts within the auto industry ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more