- SCI Shared Resources, LLC (Houston, TX)
- …**Advanced End User System Support** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus ... engineering, implementation, and support of our 25,000 employees in 2 ,000 locations within the US and Canada. This desktop...create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **Minimum… more
- Meta (Austin, TX)
- …by providing analyses based on demand, failure rates, decommissions, EOL/LTB, and cost. 2 . Engage with internal customers and gain an understanding of their current ... executive dashboards and KPI metrics for operations all-hands meetings ( Tier I and Tier II metrics). 13....sourcing teams on tactical and strategic items. 16. Shape service models for deployed equipment. 17. Collaborate on … more
- SHI (Austin, TX)
- …are comprehensive, achieve client expectations, and meet client business needs + Develop relationships with tier 1 and tier 2 vendors and services partners + ... matter experts within the Business Unit to identify, qualify, and build service -centric solutions for our clients. The Principal Security Consultant will engage with… more
- L3Harris (Plano, TX)
- …security team to apply patches, upgrades, and security fixes to network devices. + Provide tier 1 and tier 2 technical support for network-related issues. + ... Respond promptly to service requests and network outages, ensuring minimal disruption to...prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. + Active Top… more
- Defense Health Agency (TX)
- …may be used to fill positions at any of the tiers listed below: - Tier 2 : 200,000 - 400,000 Education See Qualifications section for education requirements. ... paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional;… more
- Serco (Fort Bliss, TX)
- …Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance ... role, you will have: + **U.S. Citizenship.** + **The ability to pass a NACI ( Tier 1) to obtain access to US Government facilities and systems.** + A Master's degree… more
- Securitas Security Services USA, Inc. (Austin, TX)
- …sites in **Austin, TX** . This leadership role is critical in ensuring top- tier service delivery through effective project planning, strong client relations, and ... we provide tailored security solutions that combine cutting-edge technology with outstanding service . We are seeking a **Security Operations Manager** for key client… more
- Macalogic (San Antonio, TX)
- …Oracle EBS Applications with emphasis on Oracle HR/payroll modules of Oracle R12. 2 .4 and above. + Expertise in Oracle Critical Upgrades, Operating System upgrades, ... and cloning efforts. + Knowledge and expertise in emergency system service outage troubleshooting. + Support database configuration, monitoring, and tuning. +… more
- PCSI (Austin, TX)
- …+ Medical, dental, vision, short-term disability, and long-term disability coverage: employee-only tier offered at no cost to the employee. + 401k plan with ... prepare, lead, and sustain a skilled workforce that provides top- tier services at job sites across the country. Our...+ Respond to incidents and requests through the IT service desk. + Create, maintain, and influence IT standard… more
- Insight Global (San Antonio, TX)
- …Daily responsibilities include providing Tier 3 technical support and assisting Tier 2 technicians with complex issues. You'll also manage deployments of ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
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