- SAIC (Suffolk, VA)
- …analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 2 / Tier 3 support as required. + Utilize advanced ... mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery. **This position will work a schedule of 11PM - 7AM,… more
- SAIC (Suffolk, VA)
- …is contingent on funding in_ _Aug/Sept_ _2025._ **Specific duties include:** + Provide Tier 2 level engineering operations support to quickly identify, triage, ... both technical expertise and a commitment to excellence in service delivery. **This position will work a schedule of...root causes to implement effective resolutions or escalate to Tier 3 support as required + Utilize advanced monitoring… more
- Ryder System (Richmond, VA)
- …required **Qualifications** + Associate's degree preferred + Bachelor's degree preferred + Two ( 2 ) years or more in functional service area (ie Separations, ... responsible for second level triage of transferred calls from Tier 1 OR be the first point of contact...Mobility, Payroll, ER / LR, etc.) required + Two ( 2 ) years or more relevant work experience (ie processing… more
- Leidos (Alexandria, VA)
- …proper planning, execution, and documentation of changes to the environment. + Experience with Tier 2 & Tier 3 system administration. + Experience ... authentication as well as support site setup, permission management, troubleshooting, and service requests for customers as well as content and knowledge managers.… more
- CACI International (Chantilly, VA)
- …SITE III CIO Information Services (CIS) contract. Responsibilities: + Provide Tier 2 operational support, including incident analysis, troubleshooting, break/fix ... implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …protocols and circuit types (T1, DS3, OCx, Ethernet, MPLS, SD-WAN). * Experience coordinating with Tier 1 and Tier 2 carriers (AT&T, Lumen, Zayo, Verizon, ... professional knowledge to resolve highly complex issues, drive efficiency, and optimize service delivery aligned with enterprise objectives. This is a hybrid role… more
- CACI International (Ashburn, VA)
- …in incident support for end users as needed across portfolio of systems. + Assist with Tier 2 and 3 support ticket queues to promote rapid response by all ... with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed...**Must be able to work on-site in Ashburn, VA 2 -3 days per week.** _Desired:_ + Tier … more
- Defense Health Agency (Newport News, VA)
- …to recruit and appoint qualified candidates to positions in the competitive service .** **Who May Apply: US Citizens** **Responsibilities** As a Physician (Family ... of computer systems which are required in the performance of daily tasks. 2 . Provides direction/oversight to the assigned medical staff on duty within the Department… more
- CoreSite (Reston, VA)
- …shift which requires the ability to regularly work from 6:00 am to 2 :00pm Sunday - Thursday. Mechanical responsibilities will include chilled water systems and ... quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational...processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to… more
- General Dynamics Information Technology (Springfield, VA)
- …HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS ... individual will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects. Primary… more