- Prime Healthcare (Ontario, CA)
- …1. Work experience in help desk activities using a help desk software application 2 . Knowledge of E-Mail system fundamentals. 3. Understanding ... starting 4/1/14 Preferred qualifications: 1. A+ certification preferred. 2 . 0- 2 years related work experience and customer service experience preferred.… more
- Amentum (San Diego, CA)
- …**_Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ... to your technical experience, you also have exceptional customer service skills and are willing to go the extra...1 year of IT-related support experience, preferably in a help- desk or customer support role + Or High school… more
- GovCIO (Vista, CA)
- …Customer Support Professional (CSP) (IT Specialist) with an active Secret Clearance to provide Tier 2 Level field support. The CSP's workload is tracked through ... Microsoft Windows environments and Microsoft software + Experience troubleshooting and resolving Tier 1 and 2 hardware and software problems **Clearance… more
- Epsilon, Inc (China Lake, CA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Lumen (Sacramento, CA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, and MPLS networks, and...informed of risks and impact assessments. With strong customer service skills and the ability to work independently in… more
- SHI (Sacramento, CA)
- …and emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work ... platform infrastructures, applications, and collaboration tools. + Lead IT and service improvement projects, collaborating with internal and external stakeholders. +… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …environment. + Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more
- Ferrotec USA (Livermore, CA)
- …of progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms (eg, HALO, IssueTrak, ConnectWise, ... pure precision solutions to our customers, delivering superior quality, value, and service . Ferrotec (USA) Corporation is a technology company with a worldwide… more