- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Ability to… more
- Leidos (Fort Belvoir, VA)
- …+ Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports ... Smart Reporting), tasks, and work orders. **Additional Responsibilities:** + Support Tier I-III system, networking, and engineering personnel to ensure network… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service -oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging ... resources. + Salary: 95-100k. **Qualifications** **EDUCATION AND EXPERIENCE:** + Bachelors and 2 + years related experience, 4+ additional years in lieu of… more
- Diversified (Washington, DC)
- …management, and endpoint protection solutions. 5. Technical Support & Maintenance + Provide tier 2 /3 support to internal users and escalate complex issues as ... file/print services. + Manage user accounts, permissions, and access rights. 2 . Network and Infrastructure Support + Support LAN/WAN infrastructure, firewalls, VPNs,… more
- St. George Tanaq Corporation (Suitland, MD)
- …load balancers, in compliance with federal security frameworks (FISMA, RMF). 2 . Proficient in implementing high-availability solutions to sustain 99.99% uptime ... and Process Optimization - Experienced in leading 24x7 NOC operations, managing Tier 1- Tier 3 escalation workflows, and establishing Standard Operating… more
- TAD PGS, Inc. (Laurel, MD)
- …APL vehicles as necessary. Basic Hiring Criteria : + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be a US Citizen + Possess a ... device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems… more