- Chenega Corporation (Arlington, VA)
- …to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role ... downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with...Engineering, Business, or Communications) OR + Associate degree with 2 + years of relevant IT experience OR + High… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly ... a Field Service Technician to provide training and on-site support , helping our government client effectively use analytical tools...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. + Thoroughly document… more
- General Dynamics Information Technology (Mclean, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... w/Poly cleared Sr Systems Administrator joining our team to Support our intelligence customer in McLean-Langley, VA as the...of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3… more
- Arena Technical Resources, LLC (Langley, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... servers, network attached storage devices, and stored data in support of business processing requirements. Job Duties: * Systems...of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex problems. + Uses remote access… more
- SMX (Fort Belvoir, VA)
- …and networks supporting end users + Route tickets to the appropriate sustainment teams for Tier 2 /3 support + Perform data-driven analysis of IT SM tickets ... Desk personnel + Ensure the Help Desk always has 2 personnel x 24/7/365 coverage + Ensure there is...category with at least 10 years' experience in providing Tier 1 support of a TS/SCI system.… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... Desktop environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- Virtual Service Operations (Lorton, VA)
- …in ensuring network stability and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team ... network environment. Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support . + Perform advanced troubleshooting for routers,… more
- CyrusOne (Sterling, VA)
- …a technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more
- CyrusOne (Sterling, VA)
- …Corporation, and EHS requirements and programs, as provided **Qualifications:** + 3 to 5 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more