- Leidos (Springfield, VA)
- …efforts. + Provide technical guidance and mentorship to Tier 1 and Tier 2 support staff; contribute to internal training and knowledge-sharing ... with federal and DoD standards. Leads troubleshooting and resolution of Tier 3-level network incidents, escalations, and outages **Primary Responsibilities** : +… more
- TEKsystems (Lynchburg, VA)
- …the company. What You'll Do + Be the hero who fixes hardware, software, and network problems ( Tier 1 & 2 support ). + Lead or assist with our Windows 11 ... + Follow IT policies and security best practices. What You Bring + 2 + years of IT support experience. + Hands-on with Windows 10 & 11. + Familiar with imaging… more
- ADP (Norfolk, VA)
- …Support the client onsite or remotely during the Go Live of the new application. + Provide Tier 2 support for the application to the Tier 1 support ... In your efforts to achieve, learn and grow, we support you all the way. If success motivates you,...Process through project work, - implementation Tools. + Level 2 - demonstrated knowledge + Product Knowledge: + Proficiency… more
- Amentum (Warrenton, VA)
- …updates, ensuring deployments align with pre-defined functional and security criteria. + Deliver Tier 2 support to troubleshoot and resolve issues related ... handoff and sustainment by the operations team. + Provide Tier 3 support to assist the operations...Ability to meet or exceed DODD 8140/8570 IAT Level 2 Requirements, to include CE certification **Preferred:** + Bachelor's… more
- BAE Systems (Springfield, VA)
- …Continuous Integration / Continuous Deployment (CI/CD) pipeline + Providing Tier 1 and Tier 2 support during non-business hours as required The ideal ... or data repository usable in a changed or changing environment). + Support for application re-hosting (ie, transitioning an application from its existing… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT ... related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree upon… more
- General Dynamics Information Technology (Springfield, VA)
- …in Springfield, VA. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Desktop Support Management,VTC,Workstations **Certifications:** Security + - CompTIA **Experience:** 3… more
- CACI International (Chantilly, VA)
- …DIA SITE III CIO Information Services (CIS) contract. Responsibilities: + Provide Tier 2 operational support , including incident analysis, troubleshooting, ... looking for an experienced, innovative, and motivated **IT Systems** **Specialist** to support the mission objectives and needs of the customer, the Defense… more
- CACI International (Chantilly, VA)
- …infrastructure, ensuring secure and reliable administrator and end-user access. + Provide Tier 2 support , including incident analysis, troubleshooting, ... for an experienced, innovative, and motivated **E** **ndpoint Systems** **Specialist** to support the mission objectives and needs of the customer, the Defense… more
- Leidos (Chantilly, VA)
- …and maintain security baselines and patch compliance. _Support & Documentation_ + Act as Tier 2 support for tickets and escalated user/system issues. + ... experts tackling some of the most complex challenges in support of our national security mission. **What You'll Do:**...VLANs, routing, NAT, firewall rules, DNS, and DHCP. + Support VPN tunnels and internal network segmentation strategies. +… more