- Pacific Northwest National Laboratory (Richmond, VA)
- …technologies or methods for implementation and continuous improvement. This **Software Engineer 2 ** role will be supporting the development of the EMSL Science ... + PhD -OR- + MS/MA -OR- + BS/BA and 2 years of relevant experience Preferred Qualifications: + Advanced...new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a… more
- ManTech (Herndon, VA)
- …will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely with staff ... and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve support , updating the customer… more
- ManTech (Herndon, VA)
- …will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and customers to ... and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve support , updating the customer… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with senior functional resources and developers… more
- Lumen (Richmond, VA)
- …The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team oriented, ... support environment. Tier 1 IT Service Desk Support includes...mobile, security, and managed services technologies. + 1 - 2 years IT customer service experience or other pertinent… more
- EchoStar (Christiansburg, VA)
- …with support teams, engineers, and developers to resolve complex issues beyond Tier 2 scope + Create and manage ServiceNow tickets to escalate issues ... requiring Tier 3 Incident Management support + Leverage...+ High School diploma, GED, or equivalent experience; + 2 -4 years of experience handling advanced technical support… more
- CACI International (Chantilly, VA)
- …endpoints + Lead and manage the daily activities of Tier 2 Administrations, Watch Floor Operators, and Support Engineers **Qualifications:** _Required:_ + ... Manager to lead a team of cross functional and technical professionals to support the Department of Department of the Air Force (DAF) Enterprise Information… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more
- GovCIO (Richmond, VA)
- …and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, ... States and will be a fully remote position. **Group 2 ** - covering 3 shifts with **THUR/FRI off days**...independently with a minimum of guidance or direction **Middle Tier administration** + Able to support USPS… more
- Waste Connections (Norfolk, VA)
- …inquiries and issues in a timely and professional manner, providing top- tier support and service. **Qualifications:** + 2 + year of inside sales, account ... management, or broker experience, preferably in the waste management, recycling, or related industry. + Strong communication and interpersonal skills with the ability to build and maintain relationships. + Excellent negotiation and problem-solving skills. +… more