- Link Solutions Inc (Adelphi, MD)
- …software. + Recommend system modifications to enhance the usability of Information Systems and network resources. + Route and escalate requests to Tier III ... as the face of our team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in… more
- KBR (Bethesda, MD)
- … 2 years of experience as a local area network (LAN) Systems administrator . + Requires at least 2 years of experience debugging software and hardware, ... based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for...in the use of the internet and computer operating systems at an administrator level. + Must… more
- NASCO (Annapolis, MD)
- …OneDrive. Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides Tier 2 and Tier 3 support for Microsoft 365 ... integrations with other enterprise applications. Contributes to incident resolution, system enhancements, migrations, and best practice implementations within the… more
- Leidos (Beltsville, MD)
- …and technical support for customers.Support includes managed IT services, managed service desk ( Tier 1), deskside support ( Tier 2 ), workstation and server ... managing the laboratory software in concert with the ATF LABIS owner/ administrator , creating and modifying roles in the laboratory software, implementing change… more