- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior ... Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system faults, performing… more
- Choisys Technology (VA)
- …* DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk Technician provides advanced technical support ... software, and network issues that cannot be resolved at Tier 1. This role requires strong technical ...Tier 1 staff, and backend engineering teams. The Tier 2 technician may support … more
- Oracle (Richmond, VA)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and ... of service development needs for equipment retirement and refresh projects. + **Day 2 Operations Management:** Proactively address 'day 2 ' operational issues to… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …3+ years of progressive IT support experience, including Tier 1 and Tier 2 support responsibilities + . Experience with remote desktop tools, ... provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2...across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical … more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- CACI International (Sterling, VA)
- … support to end-users for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...2 Technician T1 - Bachelors Degree in related technical field + Tier 2 … more
- Koniag Government Services (Chantilly, VA)
- …Data Solutions, LLC,** a Koniag Government Services company, is seeking a Network Administrator Tier 2 (Network Operations Center) to work an evening 2nd shift ... holidays, three weeks paid time off, and more. The Tier 2 Network Administrator supports the ...Science, Information Technology, or related field (Bachelor's) preferred + 2 -3 years of experience in network support … more
- GovCIO (Richmond, VA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift- 2 - tier - 2 - support ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport...and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... with team mates to resolve issues. Escalates to next tier technical support as necessary....Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk +… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in...incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more