- M. C. Dean (Chantilly, VA)
- …to address technical issues, troubleshoot problems, and develop solutions that support the overall mission of the organization. + Manage physical security system ... system issues for physical security systems + Triage customer support calls, providing Tier 3 escalation as...as needed + Communicate with customers, manufacturers, vendors, and technical specialists + Train system users and other system… more
- Amazon (Suffolk, VA)
- …a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises ... new facilities. - Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues,… more
- Chenega Corporation (Fort Belvoir, VA)
- …Remedy Support Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT ... presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other...used in lieu of a degree. + Secret clearance Tier 3 investigation required. Chenega Corporation is an Equal… more
- CACI International (Sterling, VA)
- …across portfolio of systems + Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote rapid response by ... As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- Exeter Government Services, LLC (Newport News, VA)
- …development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be ... afforded to applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Program Manager… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- … Technical Implementation Guides (STIGs) across systems + Monitor performance and troubleshoot Tier 2 technical issues across Windows and Linux platforms ... platforms + Contributes to standardization, documentation, and mentorship that strengthen the technical team What you will do + Administer and maintain Windows… more
- CACI International (Chantilly, VA)
- …endpoints + Lead and manage the daily activities of Tier 2 Administrations, Watch Floor Operators, and Support Engineers **Qualifications:** _Required:_ + ... Operations Manager to lead a team of cross functional and technical professionals to support the Department of Department of the Air Force (DAF) Enterprise… more
- SHI (Richmond, VA)
- …mindset and stay current on industry trends. **Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer ... services. This role ensures secure and efficient system performance, resolves technical issues, and collaborates with both internal and external stakeholders,… more
- NTT DATA North America (Quantico, VA)
- …services and advice, technical consultation, analysis, and recommendations regarding Tier III Contractor(s) support , when required. + Provides services and ... DATA is looking for senior Project Program Manager/Requirements Manager- (P/RM) to support its federal law enforcement client's DNA database efforts. The P/RM must… more
- Guidehouse (Arlington, VA)
- …(COTS) products using existing training and documentation and experience supporting Tier 2 and 3 troubleshooting. + The successful candidate ... The Identity and Access Management Engineer - Managing Consultant will support the implementation of multiple cybersecurity systems including but not limited… more