- Nightwing (Falls Church, VA)
- …markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Lockheed Martin (Herndon, VA)
- …new era in space and find a career that's built for you\. This role will support the Strata program based out of Herndon, VA\. The Systems Engineer will be a member ... of the Operations Team who support our enterprise system and services to ensure Strata...Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems maintenance… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …within a timely manner. Your responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running ... a timely manner - Communicate with team members and Tier 2 support desk agents...effectively, both orally and in writing and to translate technical terminology into terms understandable to non- technical … more
- Leidos (Lorton, VA)
- …guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) team. MSS is ... related to the ticketing system. + Supervises the EHD Tier 1 team and provides support to...1 team when necessary. + Identifies, researches, and resolves technical problems. + Addresses customer escalations and works closely… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and… more
- M. C. Dean (Springfield, VA)
- …for performance issues and + Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial troubleshooting steps and document ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our...skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...Clearance Level:** Active Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide technical ... with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain the technical...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on… more
- Lockheed Martin (Langley Air Force Base, VA)
- …our customer, you will wear many hats; system admin, data management, network admin, and tier 1 and 2 support duties\. IMIS Administrators are generally the ... access * Capable of working various shift hours to include weekends to support customer mission requirements\. * Candidates offered a position may be required to… more
- Meta (Richmond, VA)
- …occupation 11. Requires one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2 . Testing ... source of information to rest of the WhatsApp Team. 2 . Monitor and analyze users' reviews on the respective...Accessibility features on smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
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