• Incident Support Manager

    TekSynap (Springfield, VA)
    …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure,...least Ten (10) Plus years of experience in equivalent technical field + Experience: A minimum of Ten (10)… more
    TekSynap (07/26/25)
    - Related Jobs

  • Senior Cloud Systems Administrator

    BAE Systems (Sterling, VA)
    …resources + Work effectively in a group environment + Maintain complex modern cloud architectures + Support Tier 3 and Tier 4 personnel as needed + Create ... customer community. Responsibilities: + Provide troubleshooting, maintenance, and user support at Tiers 1 & 2 for...Management (ELM), Riskonnect, Tableau, and digital modeling applications + Tier 1 and Tier 2 … more
    BAE Systems (09/09/25)
    - Related Jobs

  • Collab and App Specialist

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support , ... Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not... technical teams. Responsibilities: + Serves as advanced technical support for an organization's software applications… more
    Systems Engineering Solutions Corporation (09/26/25)
    - Related Jobs

  • Sr. Sales Engineer, Federal Civilian

    Rubrik (Richmond, VA)
    …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
    Rubrik (08/30/25)
    - Related Jobs

  • VCF Support Account Manager (VCF SAM)

    Broadcom (Reston, VA)
    …trainings. Within the first 6-9 months, you will be comfortable being the customer's technical liaison inside the support organization. You will have your VCP ... for a job. (Click Sign In > Create Account)** ** 2 . If you already have a Candidate Account, please...spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for… more
    Broadcom (08/12/25)
    - Related Jobs

  • Real-Time Support Engineer

    EchoStar (Christiansburg, VA)
    …GED, or equivalent experience + 2 -4 years of experience handling advanced technical support that includes identifying and resolving a broad range of customer ... create tickets in ServiceNow to escalate customer issues requiring Tier 3 service support from our Incident...experience + 2 + years experience in a technical support role, preferably in the wireless… more
    EchoStar (09/08/25)
    - Related Jobs

  • Service Desk Shift Lead

    CACI International (Sterling, VA)
    …provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring...the problem to ensure a timely resolution + Providing second- tier support to end-users for either PC,… more
    CACI International (10/03/25)
    - Related Jobs

  • Collaboration Ops Support Lead - M365…

    Truist (Richmond, VA)
    …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,...or IT field, or equivalent education and related training 2 . Five years of experience managing in an IT… more
    Truist (08/13/25)
    - Related Jobs

  • Design Support Engineer

    Lumen (Richmond, VA)
    …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
    Lumen (10/01/25)
    - Related Jobs

  • Specialist, Product Support

    Verint Systems, Inc. (Richmond, VA)
    …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...cloud services + Understanding of basic networking and OAuth 2 .0 authorization framework + Ability to author technical… more
    Verint Systems, Inc. (09/11/25)
    - Related Jobs