- Leidos (Herndon, VA)
- …role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused candidate with ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...Working with engineering personnel to assist them with any technical issues encountered. + Leveraging strong communication skills amongst… more
- NANA Regional Corporation (Quantico, VA)
- …with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including firewalls, routers, switches, VPNs, enterprise ... with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including firewalls, routers, switches, VPNs, enterprise… more
- Rubrik (Richmond, VA)
- …and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access… more
- Leidos (Chantilly, VA)
- …issues related to the following protocols: OSPF, BGP, MPLS, VRF's, VPN's + Support technical exchange meetings to help resolve other ISP and application ... The Digital Modernization Sector at Leidos is seeking a Tier III O&M Network Engineer to support ...staff on projects and initiatives. + Work with corresponding technical support teams as required to resolve… more
- V2X (Springfield, VA)
- …to obtain and maintain a Counterintelligence (CI) Polygraph. The Systems Administrator - Desktop Support are the Tier 1/ 2 team members of an Information ... from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a… more
- MPR Associates (Alexandria, VA)
- …to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive ... hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems,...Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
- CACI International (Reston, VA)
- …the primary point of contact for, and own the responsibility of, performing various technical support tasks involving both hardware and software items for this ... on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - ... SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing...all applicants. + Experience in Image Management: Minimum of 2 years' experience in managing and deploying system images… more
- General Dynamics Information Technology (Arlington, VA)
- …customers seeking help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Support ,Problem Solving, Technical Support ,Troubleshooting **Certifications:** CompTIA… more
- NANA Regional Corporation (Arlington, VA)
- …Provide desk-side support to troubleshoot, repair and resolve issues. + Provide technical support for remote customers via telephone, online chat, email or ... deliver training. + Provide Tier I and Tier II help desk support ; respond to...+ Manage incidents by troubleshooting and providing answers to technical questions from users and escalating them to other… more