- NANA Regional Corporation (Quantico, VA)
- …with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including firewalls, routers, switches, VPNs, enterprise ... with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including firewalls, routers, switches, VPNs, enterprise… more
- General Dynamics Information Technology (Langley AFB, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 1/ 2 /3 support of Unix/Windows workstations and servers, including Web ... None **Job Family:** IT Infrastructure and Operations **Skills:** System Administration, Technical Support ,Troubleshooting **Experience:** 5 + years of related… more
- Leidos (Chantilly, VA)
- …issues related to the following protocols: OSPF, BGP, MPLS, VRF's, VPN's + Support technical exchange meetings to help resolve other ISP and application ... The Digital Modernization Sector at Leidos is seeking a Tier III O&M Network Engineer to support ...staff on projects and initiatives. + Work with corresponding technical support teams as required to resolve… more
- Leidos (Herndon, VA)
- …role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused candidate with ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...Working with engineering personnel to assist them with any technical issues encountered. + Leveraging strong communication skills amongst… more
- System One (Herndon, VA)
- …standards of professionalism. Key Responsibilities IT Support & Troubleshooting + Deliver Tier 2 deskside and remote support for hardware, software, and ... or call/text ### Moving fast Position Overview The Enterprise IT Support Administrator II provides deskside, remote, and classroom technology support… more
- CACI International (Arlington, VA)
- …meet the evolving needs of our customers. **Responsibilities:** The Business System Analyst on the Tier 2 support team plays a critical role as the primary ... its related interfaces and reports. This includes providing advanced technical support and troubleshooting complex system errors,...and user access permissions that cannot be resolved by Tier 1 support . The analyst is responsible… more
- MPR Associates (Alexandria, VA)
- …to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive ... hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems,...Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
- ManTech (Vienna, VA)
- **MANTECH** seeks a motivated, career and customer-oriented **Cloud Support Engineer** to join our team in **Tysons, VA.** The **Cloud Support Engineer** will be ... part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises...on-premises Cloud infrastructure. In this role, you will troubleshoot technical problems for customers with a mix of debugging,… more
- Rubrik (Richmond, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- CACI International (Reston, VA)
- …the primary point of contact for, and own the responsibility of, performing various technical support tasks involving both hardware and software items for this ... on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier… more
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