- Leidos (Springfield, VA)
- …+ Provide technical guidance and mentorship to Tier 1 and Tier 2 support staff; contribute to internal training and knowledge-sharing initiatives. ... with federal and DoD standards. Leads troubleshooting and resolution of Tier 3-level network incidents, escalations, and outages **Primary Responsibilities** : +… more
- SMX (Fort Belvoir, VA)
- …and networks supporting end users + Route tickets to the appropriate sustainment teams for Tier 2 /3 support + Perform data-driven analysis of IT SM tickets ... Desk personnel + Ensure the Help Desk always has 2 personnel x 24/7/365 coverage + Ensure there is...category with at least 10 years' experience in providing Tier 1 support of a TS/SCI system.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a… more
- Virtual Service Operations (Lorton, VA)
- …in ensuring network stability and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team ... Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support . + Perform advanced troubleshooting...3+ years of experience in a network operations or technical support role. + Understanding of networking… more
- Leidos (Alexandria, VA)
- …proper planning, execution, and documentation of changes to the environment. + Experience with Tier 2 & Tier 3 system administration. + Experience ... taken, After Action Report (AAR) etc.) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives. + Support customer… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** System Administration, Technical Support ,Troubleshooting **Certifications:** Security+, CE - ... + Collect data for proper escalation and resolution by Tier 2 /3. + Perform network management services...6 AM **WHAT YOU'LL NEED TO SUCCEED:** * Education: Technical Training, Certification(s) or Degree * Required Experience: with… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for MULTIPLE **Database Administrator(s)** to support our customer, USPS' Network and Compute Technology (NCT) group. The NCT ... is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure....work or specify which shift is highly preferred.** **Group 2 will cover 3 shifts with THUR/FRI off days**… more
- NTT America, Inc. (Richmond, VA)
- …EXPERIENCE** Three years in a data center environment managing projects/operations of a Tier 3 data center. + 2 years Data Center commissioning experience. ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...speak with others and to use a telephone and 2 -way radio. + Close visual work on a computer… more
- CyrusOne (Sterling, VA)
- …technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more
- CyrusOne (Sterling, VA)
- …Corporation, and EHS requirements and programs, as provided **Qualifications:** + 3 to 5 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more