- TekSynap (Radford, VA)
- …and stakeholders. **Clearance** + Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. **Overview** We are seeking a Middleware ... of middleware software supporting customer applications. + Architect and engineer mid- tier infrastructure for a mixed environment that includes Linux, UNIX, and… more
- CyrusOne (Sterling, VA)
- …and programs, as provided **Qualifications:** + 3 to 5 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations ... & maintenance and/or building engineering roles + Entry level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate's degree or in an electrical or HVAC/R training program or from working in a technical… more
- Actalent (Fort Belvoir, VA)
- …Bachelor's degree in a relevant field. + Experience in Tier 1, Tier 2, and Tier 3 Support. + Understanding of licensing, particularly Our Client or ... competitor licensing. + Help desk experience with a focus on customer service and maintaining a positive attitude. + Experience with ticketing systems. Additional Skills & Qualifications + Understanding of routers, switches, networking, and licensing is… more
- Guidehouse (Arlington, VA)
- …Navy ERP. + Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support, and Tier 3 technical teams. + Analyze system ... bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules, including FI, CO, FM, MM, SD,… more
- Lumen (Herndon, VA)
- …system administration supporting all levels from tier 1 user desktop support to tier 3 backend server and network support + Hands on experience managing ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Idea Entity (Rustburg, VA)
- …Provide Tier 1 (onsite/help desk), Tier 2 (subject matter support), and Tier 3 (vendor) support + Liaise with vendors and other IT personnel for problem ... resolution + Manage and maintain software and hardware baselines for company IT Minimum Qualifications + BS/MS degree in Computer Science, Engineering, or a related field + 2-4 years of experience with IT systems + Proven experience installing, configuring,… more
- SAIC (Springfield, VA)
- …reliability, and promotes best practices in observability. **Key Responsibilities:** + Serve as the Tier 3 escalation point for issues related to any of the ... into the observability platform. + Provide training and mentorship to Tier 1 and Tier 2 support teams. + Ensure platform resilience, availability, and compliance… more
- Nightwing (Sterling, VA)
- …role will serve as the primary technical point of contact for issues ranging from Tier 1 to Tier 3 support, providing leadership, direction, and hands-on ... subject matter expert for technical escalations and critical issue resolution ( Tier 1- 3 ). + Drive the implementation of virtualization and automation solutions… more
- CyrusOne (Sterling, VA)
- …facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in ... operations & maintenance and/or building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems. + Experienced with… more
- William C Brown Inc (Springfield, VA)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3 problem identification, diagnosis ... on-site and remote resolution support for trouble calls, and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web servers, network… more