- BAE Systems (Herndon, VA)
- …a master's degree and 9 years' of experience in the following required areas: + Troubleshooting Tier 3 , and Tier 4 tickets + Experience working with Server ... OS, 2016, 2019, and 2022 + Vast knowledge in Group Policy + Extensive experience with Active Directory, DNS, and DHCP + Knowledge and experience with cloud technologies + Window Server Update Services (WSUS) knowledge + hands on expertise across various… more
- BAE Systems (Sterling, VA)
- … 2 incident response by troubleshooting escalated issues, restoring service, and escalating to Tier 3 as needed. + Directly assist end users and mission partners ... with escalated system issues requiring administrative intervention. + Collaborate with cloud, security, and network engineers to support enterprise services while maintaining clear system administration scope. + Develop and maintain system documentation,… more
- General Dynamics Information Technology (Fairfax, VA)
- …recommendations to ensure optimum performance and continuity of critical systems. + Provides Tier 3 support as needed. + Manage Development server environment + ... + Coordinate with SDP via IssueTrak tickets + Monitor logs + Troubleshoot Tier II/III tickets impacting platform availability + SA Support for G2 Platform Projects… more
- Lockheed Martin (Herndon, VA)
- …within SAFe or other Agile Release Trains \- Experiencing writing scripts \- Prior Tier 3 troubleshooting experience \- TS/SCI clearance is required for this ... team and across multiple engineering functions \(Development, Security, Systems Engineering, and Tier 2 Operations teams\) to provide our customers with a secure… more
- William C Brown Inc (Springfield, VA)
- …for all the network architecture and devices. What You'll Get to Do: + Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of ... problem + Provide support for the escalation and communication of status to agency management and internal customers + Provide support for the dispatch system and hardware problems and remains involved in the resolution process + Isolate and resolve of… more
- Chenega Corporation (Fort Belvoir, VA)
- …and training may be used in lieu of a degree. + Secret clearance Tier 3 investigation required. Chenega Corporation is an Equal Employment Opportunity employer. ... Remedy Support Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to… more
- Arena Technical Resources, LLC (Springfield, VA)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. - Provide Tier 2 and Tier 3 problem identification, diagnosis and ... resolution - Provide support for the escalation and communication of status to agency management and internal customers - Install/load operating system and application software - Isolate and resolve hardware and software problems involving the applications,… more
- EMCOR Group (Mclean, VA)
- …Companies **.** Reporting to the Vista Technical Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with ERP ... and Implementation teams as necessary, and see problems through to resolution. The Vista Technical Analyst is also a key participant in implementations and migrations of software which integrates with the Vista ERP. This position is based in McLean, Virginia.… more
- EMCOR Group (Mclean, VA)
- …50+ Operating Companies. Reporting to the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with local ... IT teams as necessary, and see problems through to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in McLean, Virginia. However, candidates in other locations and meeting the requirements below may be… more
- Optiv (Richmond, VA)
- …* Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge security domain (CCNP/CCIE ... equivalents) + \#LI-GN1 **Salary Range Description** $134,600.00 - $184,500.00 Annual _The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training,… more