- William C Brown Inc (Springfield, VA)
- …for all the network architecture and devices. What You'll Get to Do: + Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of ... problem + Provide support for the escalation and communication of status to agency management and internal customers + Provide support for the dispatch system and hardware problems and remains involved in the resolution process + Isolate and resolve of… more
- Chenega Corporation (Fort Belvoir, VA)
- …and training may be used in lieu of a degree. + Secret clearance Tier 3 investigation required. Chenega Corporation is an Equal Employment Opportunity employer. ... Remedy Support Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets ... an area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree upon… more
- SAIC (Suffolk, VA)
- …analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 2/ Tier 3 support as required + Utilize advanced ... **This individual will work a schedule of 7AM - 3 PM, 5 days per week to include weekends...funding in Aug/Sept 2025._ **Specific duties include:** + Provide Tier 1 level engineering operations support to quickly identify,… more
- EchoStar (Christiansburg, VA)
- …developers + Identify and create tickets in ServiceNow to escalate customer issues requiring Tier 3 service support from our Incident Management teams + Use ... laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We are an Equal… more
- Leidos (Chantilly, VA)
- …a scalable, secure, and resilient spine/leaf datacenter network infrastructure. + Lead Tier 3 troubleshooting and escalation for complex routing and switching ... this job requisition will remain open for at least 3 days with an anticipated close date of no...with an anticipated close date of no earlier than 3 days after the original posting date as listed… more
- TekSynap (Radford, VA)
- …(CCNA). **Clearance** + Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. **DESIRED QUALIFICATIONS** **Education** + Bachelor's ... + Five (5) years as a Windows Systems Administrator or Engineer, including 3 years of task automation using PowerShell. + Five (5) years of installing,… more
- Leidos (Hampton, VA)
- …Windows and Linux systems to enhance reliability and performance. + Collaborate with Tier 3 engineering on deployment changes for production systems. + Stay ... this job requisition will remain open for at least 3 days with an anticipated close date of no...with an anticipated close date of no earlier than 3 days after the original posting date as listed… more
- Leidos (Chantilly, VA)
- …configuration changes through testing and change management processes. + Collaborate with the Tier 3 development and security teams to share and obtain ... this job requisition will remain open for at least 3 days with an anticipated close date of no...with an anticipated close date of no earlier than 3 days after the original posting date as listed… more
- Meta (Ashburn, VA)
- …to those standards and policies 3 . Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the goal of routing issues as ... expertise in network deployment and operations, specifically in Layer 2 and Layer 3 switched and routed networks.In this role, you will lead initiatives focused on… more