- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols, ensuring prompt ... **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. Support for the… more
- Leidos (Quantico, VA)
- …of this exciting program Leidos is looking to hire a Sr. Active Directory Exchange Specialist in Quantico, VA to join our Team. As an Active Directory Exchange ... Specialist , you will be responsible for managing the operation,...and patches when required. + Serves as the IT liaison/ escalation point for application support and troubleshooting, provides guidance… more
- CACI International (Chantilly, VA)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2/ 3 teams to address complex problems. As part of a ... and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound incidents,… more
- General Dynamics Information Technology (Arlington, VA)
- …people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. ... opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard...modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing… more
- V2X (Springfield, VA)
- …and SolarWinds. The Senior Network Engineer serves as the highest internal escalation tier for the Networking O&M team providing advanced troubleshooting ... streamline logistics, and enhance readiness. Aligned around a shared purpose, our $ 3 .9B company and 16,000 people work alongside our clients, here and abroad,… more