- General Dynamics Information Technology (Macdill AFB, FL)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support,ITSM **Experience:** 3 + years of ... a cross-functional, fast paced team. We are seeking a Help Desk Technician that can work independently...This position is high visibility and responsible for providing Tier 0, 1, and eventually higher tiered systems support,… more
- Robert Half Technology (Jacksonville, FL)
- Description We're seeking a skilled Help Desk Technician ( Tier 2- 3 ) to provide advanced support for end users in a dynamic, fast-paced environment. ... recurring issues, improve documentation, and enhance system reliability. Requirements 3 + years in IT support ( Tier 2- 3 level) Strong experience with Azure AD… more
- GovCIO (Tallahassee, FL)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... fully remote position within the United States. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- ProSphere Tek (Mary Esther, FL)
- …configuration, and deployment of mobile devices for AFSOC. + Assist Help Desk and Tier 3 Engineers with device, connectivity, and application ... AFSOC Electronic Flight Bag users. **Essential Functions and Job Responsibilities** + Provide Tier 2 support to AFSOC Electronic Flight Bag program. + Maintain AFSOC… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …or related field with 3 -5 years' experience. Prior experience in a help desk organization with PC/network troubleshooting skills. The person must be able ... is r esponsible for daily operations of the IT Help Desk , including procurement and deployment of...incidents; + Escalate more involved problems to the appropriate Tier 2 and Tier 3 … more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and output platforms. This position manages technical teams responsible for Help Desk ( Tier I/ Tier II), Network Operations ... and disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support... 3 -5 years of experience in a Technical Help Desk or Desktop Support environment. +… more
- TEKsystems (Indiantown, FL)
- …systems; * Troubleshoot problems using scripts and checklists as guides; * Escalate to Tier 3 support when necessary; * Document problems and resolutions; * ... and inventories. Skills Desktop, Customer service, lan, hardware/software, Troubleshooting, Help desk support, Technical support, Hardware, Install, windows,… more
- TEKsystems (Jacksonville, FL)
- …systems; * Troubleshoot problems using scripts and checklists as guides; * Escalate to Tier 3 support when necessary; * Document problems and resolutions; * ... Technology Services. Skills Desktop, Customer service, lan, hardware/software, Troubleshooting, Help desk support, Technical support, Hardware, Install, windows,… more
- ChenMed (Miami, FL)
- …and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities ... on a year-for-year basis required + A minimum of 3 years' experience working within a dedicated, multi- tier...minimum of 2 years' experience providing technical support, either help desk or network support in a… more
- CAE USA INC (Tampa, FL)
- …patch management to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer ... Provide shift-based continuous monitoring of network and storage performance providing Tier 2 & 3 support for a global network infrastructure. + Assist the… more