- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...and a resident of the US for at least 3 years within the last 5 years. + Fluent… more
- SKC Communication Products LLC (KS)
- …Qualifications 1. Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze customer ... clients 2. Provide excellent customer service and build customer relationships 3 . Work independently, be self-directed, communicate effectively and make sound… more
- Pacific Northwest National Laboratory (Topeka, KS)
- …Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee ... of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience -OR- + PhD and...this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive… more
- WM (Kansas City, KS)
- …each duty satisfactorily. Other ancillary duties may be assigned. + Processes complex help desk tickets passed on from ITSC. Provides complex functional support ... + Leads in resolving tickets passed on to any Tier 3 support group, working with external...Knowledge of Software functionality. + Remedy Action Request System ( Help Desk System). + Hardware and software… more
- Serco (Fort Riley, KS)
- …role, you will have: + **U.S. Citizenship** + **The ability to pass a NACI ( Tier 1) to obtain access to US Government facilities and systems** + A bachelor's degree ... + or equivalent sports teams for a minimum of 3 months + or three years of experience requirement...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Lincoln Financial (Topeka, KS)
- …Work from Home **Work Arrangement:** Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office **Relocation assistance:** is not available ... all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident,… more
- Lumen (Topeka, KS)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...SolarWinds and Web Helpdesk to monitor and isolate Layer 2/ 3 issues across IP, VPN, and MPLS networks, and… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations and resource utilization as well as perform… more