- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...and a resident of the US for at least 3 years within the last 5 years. + Fluent… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...customer service quality and availability by working closely with Tier 2, Tier 3 and… more
- Nuvance Health (Poughkeepsie, NY)
- …hospital staff. 1.10 Reports system problems to the Hospital Information System (HIS) Help desk . Responsibility II 2. Specimen Processing of all samples ... 1.2 Verify all patient information prior to specimen collection. 1. 3 Label all samples collected. (Bar code labels). 1.4...Verifies all samples are in correct containers/ tubes/ media. 2. 3 Receives all samples in LIS. 2.4 Reprints labels… more
- New York State Civil Service (Albany, NY)
- …VMware 7.0 + and VMware VDI solutions, Digital Sender and printer configuration. Some Help Desk functionality. Ability to work with a diverse group of people ... NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- UHS (Vestal, NY)
- …Health Services (UHS) is seeking a Medical Receptionist to manage front desk operations and ensure a smooth, professional experience for patients and visitors. ... and placing orders as needed to support uninterrupted front desk operations. + Scan, label, and upload documents accurately...growth, or fun along the way, we're here to help you thrive in work and life. A Culture… more
- Pacific Northwest National Laboratory (Albany, NY)
- …Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee ... of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience -OR- + PhD and...this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive… more
- TEKsystems (Buffalo, NY)
- …mainframe applications and hardware. The candidate will offer support with problems that the first- tier of help desk support is unable to resolve. The ... of expertise. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training… more
- Amentum (Batavia, NY)
- …**_Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ... 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or...role + Or High school diploma/GED, and at least 3 years of IT-related support experience, preferably in a… more
- SAIC (Buffalo, NY)
- …restore service and/or identify and correct core problem. Handle escalated tickets from first- tier help desk support. **Job Description:** + Resolves ... Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)** to provide second- tier support to end-users for PC, server, mainframe applications, and hardware… more
- UHS (Johnson City, NY)
- …troubleshooting equipment + Serve as a back-up resource to the information desk during off-hours, assisting visitors and callers with directions and general ... growth, or fun along the way, we're here to help you thrive in work and life. A Culture...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more