- CUNY (Bronx, NY)
- …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... fully remote position within the United States. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to identify trends ... ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- UHS (Vestal, NY)
- …Health Services (UHS) is seeking a Medical Receptionist to manage front desk operations and ensure a smooth, professional experience for patients and visitors. ... and placing orders as needed to support uninterrupted front desk operations. + Scan, label, and upload documents accurately...growth, or fun along the way, we're here to help you thrive in work and life. A Culture… more
- TEKsystems (New York, NY)
- …funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - ... tracking. *Perform ticket triage and escalate tickets to Level 3 as appropriate. *Assist with automation or AI tool...report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4… more
- LiveRamp (New York, NY)
- …strategies with platforms like Roku, Samsung, Hulu, Disney+, Netflix (ad-supported tier ), TikTok, Meta, Snap, and emerging CTV/social players. As a trusted ... Skills** + Existing relationships with partnership and business development teams at top- tier CTV platforms (Roku, Samsung, VIZIO, LG, etc.) or social media… more
- S&P Global (New York, NY)
- …and supporting existing multi-asset indices for all client types. You will also help develop, shape, and execute the multi-asset business strategy working with the ... and other financial technology and data players. **Responsibilities:** + Help oversee the index launch process: plan the overall...years of experience working in the index industry, structuring desk at a bank, asset management, or related. +… more
- New York Times (New York, NY)
- …Company. You will support all functional departments, working with the New York Help Desk , Application Support, Platforms, Networking, Storage, and other support ... week (subject to change). Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company...help people understand the world. Basic Qualifications: + 3 + years of experience in an IT technical support… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more