- Nutanix (Richmond, VA)
- …and databases. + Experience managing Layer 4 firewalls with knowledge of Layer 2 and Layer 3 network design and operations . + Familiarity with Azure and AWS ... aligned, secure, scalable hybrid cloud solutions. + Design and implement network , virtualization, and application strategies. + Provide pre-sales support as a… more
- CACI International (Sterling, VA)
- …needed across portfolio of systems + Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote rapid response by ... of issues and outages. You will interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations … more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of ... implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations...+ Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Deliver basic user training for ... support team in McLean, VA. In this role, you will support mission-critical IT operations and play an integral part in helping users resolve a range of technical… more
- Insight Global (Suffolk, VA)
- …and consolidation of legacy workloads into virtual or hyperconverged platforms . Provide Tier 3 support and root cause analysis for complex virtualization and ... but also possess a broad systems perspective, understanding how computing, storage, network , security, and cloud platforms integrate within a modern IT enterprise… more
- AeroVironment (Manassas, VA)
- …reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and resolution, ... vetting and review of software for inclusion on/exclusion from the production network + Take on assessment, documentation, and implementation support for ISO 27001… more
- Verint Systems, Inc. (Richmond, VA)
- …+ Manage the technical escalation process through the Verint FSS customer support team, tier 3 , and product house escalation teams, and provide timely updates. + ... Customer Success Director, Sales Director and senior Technical Liaison. + Manage daily operations and work with the Verint FSS Wells Fargo account team to position… more
- The ODP Corporation (Chesapeake, VA)
- …distribution operations , dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating ... Hourly Pay Rate: $20.00 - $22.00 based on experience, Benefits Included Shift: 7am - 3 :30PM, M-F Must be able to lift UP to 100 lbs. See Personal Attributes below.… more
- Arena Technical Resources, LLC (Springfield, VA)
- …rational and objective judgments based on facts, information, and company procedures. - Support Tier 2 and 3 operations by assessing severity, prioritizing ... a core member of the engineering team, actively participating in non-standard voice operations and collaboration tools. - Oversee the daily operations of… more
- Imagine One Technology & Management (Virginia Beach, VA)
- …AO package + Apply software patches and patch sets and upgrade software to network systems and perform regression testing to ensure upgrades and patches have not ... and attend configuration control board (CCB) meetings dealing with infrastructure/ network upgrades, including major and minor hardware/software that will potentially… more