- TekSynap (Ashburn, VA)
- …technical field + Experience: A minimum of Ten (10) years' experience in network operations . + Education: Bachelor's Degree in related technical field. or ... first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses....enforcement agency NOC. This team provides support services for Network (s) Management, Operations , and Maintenance for all… more
- William C Brown Inc (Springfield, VA)
- …resolution for all of the client/server/storage/ network devices, mobile devices, etc.* Provide Tier 2 and Tier 3 problem identification, diagnosis and ... upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- TekSynap (Radford, VA)
- …(CCNA). **Clearance** + Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. **DESIRED QUALIFICATIONS** **Education** + Bachelor's ... and maintain scripts using PowerShell and Bash; perform advanced command-line operations . **REQUIRED QUALIFICATIONS** **Experience** + Three ( 3 )years of… more
- Kelly Services (Alexandria, VA)
- …enterprise systems solutions that align with business goals. In addition to hands-on tier 3 helpdesk support, this position often mentors junior developers, ... 54. Tier -1 and Tier -2 technical support and ticket resolution 55. Provide Tier 3 support for escalated technical issues 56. Use tools like Azure Monitor,… more
- Epsilon, Inc (Quantico, VA)
- …meet needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + ... MCU's Information Technology services are delivered through a wired.edu network and domain, as well as a wireless "Bring...switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment… more
- Chenega Corporation (Oakton, VA)
- System Administrator Oakton, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly evolving ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. +… more
- Serco (Langley AFB, VA)
- …at **Langley Air Force Base** in **Virginia** , working for the Distributed Mission Operations Network (DMON) Team based out of Orlando, Florida. The selected ... Monitor, control, and isolate problems in a data communications network . + Provide first and/or second-level problem determination and...technical experience. + Master's degree with a minimum of 3 years of technical experience. + PhD in a… more
- Nightwing (Sterling, VA)
- …role will serve as the primary technical point of contact for issues ranging from Tier 1 to Tier 3 support, providing leadership, direction, and hands-on ... civil, and commercial markets. **Job Title:** Tech Lead - Network Integration & Mission Operations **Location:** Sterling,...matter expert for technical escalations and critical issue resolution ( Tier 1- 3 ). + Drive the implementation of… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing complex customer issues with a ... compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 ...Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer satisfaction is… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets ... in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user… more