- Oracle (Richmond, VA)
- …managers) and provides focused development to junior member. Serves at Tier 3 or specialized escalation point for network events and provides break-fix ... The Principal Optical Engineer will be joining the Optical Network Engineering team which is responsible for building and...software/firmware design. It may encompass operational support at the Tier 3 level as well as product… more
- GovCIO (Fairfax, VA)
- …Senior Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications in a ... and will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in… more
- CACI International (Chantilly, VA)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2/ 3 teams to address complex problems. As part of a ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...-5 years of equivalent hands-on experience supporting enterprise IT operations in lieu of formal education. Minimum 3… more
- William C Brown Inc (Springfield, VA)
- …resolution for all of the client/server/storage/ network devices, mobile devices, etc.* Provide Tier 2 and Tier 3 problem identification, diagnosis and ... upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- ManTech (Vienna, VA)
- …supporting Security Detections Development + Experience with security alert tuning, in partnership with TIER 2 and TIER 3 (Engineering) Teams + Experience ... within case management tooling. + Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined...business needs. **Minimum Qualifications:** + High School Diploma with 3 + years of experience in Security Operations ,… more
- TekSynap (Ashburn, VA)
- …technical field + Experience: A minimum of Ten (10) years' experience in network operations . + Education: Bachelor's Degree in related technical field. or ... first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses....enforcement agency NOC. This team provides support services for Network (s) Management, Operations , and Maintenance for all… more
- Nightwing (Sterling, VA)
- …role will serve as the primary technical point of contact for issues ranging from Tier 1 to Tier 3 support, providing leadership, direction, and hands-on ... civil, and commercial markets. **Job Title:** Tech Lead - Network Integration & Mission Operations **Location:** Sterling,...matter expert for technical escalations and critical issue resolution ( Tier 1- 3 ). + Drive the implementation of… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing complex customer issues with a ... compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 ...Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer satisfaction is… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets ... in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user… more
- Chenega Corporation (Oakton, VA)
- System Administrator Oakton, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly evolving ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. +… more