- Amentum (Warrenton, VA)
- …all processes are thoroughly documented for seamless operational handoff and sustainment by the operations team. + Provide Tier 3 support to assist the ... program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing complex customer issues with a ... compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 ...Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer satisfaction is… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets ... in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user… more
- System One (Springfield, VA)
- …is required to start We are seeking a LiveAction Engineer to support network performance monitoring and security operations for critical US government systems. ... staff and develop documentation for standard operating procedures. * Provide Tier 2/ 3 support for incident response and troubleshooting. Required… more
- General Dynamics Information Technology (Fairfax, VA)
- …recommendations to ensure optimum performance and continuity of critical systems. + Provides Tier 3 support as needed. + Manage Development server environment + ... **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Windows Server,System Administration,Virtual Environments **Certifications:** Security+… more
- General Dynamics Information Technology (Fairfax, VA)
- …provides recommendations to ensure optimum performance and continuity of critical systems. + Provides tier 3 support as needed. + Daily Server and ETL job Checks ... **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Directory Services,System Administration,Technical Support **Certifications:** Security+ CE… more
- SAP (Herndon, VA)
- …Maintains smooth operation of multi-user computer systems, including coordination with network engineers. + Monitors and manages system resources, including CPU ... functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification,...BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD **Required** + Requires Bachelor's degree… more
- Lumen (Richmond, VA)
- …one. US Citizenship required. 8+ years of progressively responsible experience in network engineering or security operations . Strong hands-on expertise with ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Chenega Corporation (Fort Belvoir, VA)
- …that have authorized access to the network . + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope ... 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- Aerotek (Richmond, VA)
- … network . + Collaborate with site leadership to ensure alignment on maintenance operations . + Recruit and develop top- tier maintenance talent to build a ... commitment to operational excellence. This organization operates a highly automated fulfillment network and is seeking a strategic leader to elevate its maintenance … more