- ASM Research, An Accenture Federal Services Company (Denver, CO)
- **What is the position?** The Bilingual Tier 1 Service Desk ...and a resident of the US for at least 3 years within the last 5 years. + Fluent ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- Adams County Government (Brighton, CO)
- …to reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate III ( Tier 3 ) is to provide senior-level hardware ... end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1) is to...printer configurations, break/fix instructions, ticket routing and escalation to Tier 2, Tier 3 , and… more
- CACI International (Peterson AFB, CO)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Tier 2 IT Technician Job Category: Service...maintain a TS/SCI clearance + High School diploma + 3 + years' experience _Desired:_ + Active TS/SCI clearance -… more
- L3Harris (Colorado Springs, CO)
- …NETWORK training guidelines + Manage and coordinate RF equipment Authorized Service Interruptions (ASIs) + Update troubleshooting Guide from lessons learned. + ... incidents and immediate recovery of the network + Provide Tier I/II engineering support to subscriber aircraft on live...related experience. In lieu of a degree, minimum of 3 years of prior networking troubleshooting experience. + Must… more
- State of Colorado (Denver, CO)
- …Works and Adult Financial benefits. This position is also the primary contact for the Tier III Help Desk functions related to the Colorado Works and Adult ... programs. This position, in conjunction with subject matter experts, researches help desk tickets that cannot be resolved at other levels. They provide essential… more
- Parsons Corporation (Colorado Springs, CO)
- …(SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) problem ... Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 +...This position will be posted for a minimum of 3 days and will continue to be posted for… more
- State of Colorado (Denver, CO)
- …the Tier II level, including previous experience in a professional service desk or desktop support environment. Substitutions: + Additional appropriate ... you will utilize these skills while providing critical, targeted Tier I and II desktop support. Our new Desktop...knowledge, and skills), are as follows: Minimum Qualifications: Three ( 3 ) years of professional experience in an occupational field… more
- Lincoln Financial (Denver, CO)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... Work from Home **Work Arrangement:** Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office **Relocation assistance:** is not available… more
- Lumen (Denver, CO)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... SolarWinds and Web Helpdesk to monitor and isolate Layer 2/ 3 issues across IP, VPN, and MPLS networks, and...informed of risks and impact assessments. With strong customer service skills and the ability to work independently in… more
- Colorado State University (Fort Collins, CO)
- …lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on ... the world. Colorado State University aims to continue its growth as a top- tier destination for talented students, while also passionately pursuing its mission and… more
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