- ASM Research, An Accenture Federal Services Company (Denver, CO)
- **What is the position?** The Bilingual Tier 1 Service Desk ...and a resident of the US for at least 3 years within the last 5 years. + Fluent ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- Adams County Government (Brighton, CO)
- …to reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate III ( Tier 3 ) is to provide senior-level hardware ... end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1) is to...printer configurations, break/fix instructions, ticket routing and escalation to Tier 2, Tier 3 , and… more
- CACI International (Peterson AFB, CO)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Tier 2 IT Technician Job Category: Service...maintain a TS/SCI clearance + High School diploma + 3 + years' experience _Desired:_ + Active TS/SCI clearance -… more
- L3Harris (Colorado Springs, CO)
- …NETWORK training guidelines + Manage and coordinate RF equipment Authorized Service Interruptions (ASIs) + Update troubleshooting Guide from lessons learned. + ... incidents and immediate recovery of the network + Provide Tier I/II engineering support to subscriber aircraft on live...related experience. In lieu of a degree, minimum of 3 years of prior networking troubleshooting experience. + Must… more
- Parsons Corporation (Colorado Springs, CO)
- …(SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) problem ... Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 +...This position will be posted for a minimum of 3 days and will continue to be posted for… more
- State of Colorado (Canon City, CO)
- …the Tier II level, including previous experience in a professional service desk or desktop support environment. Substitutions: + Additional appropriate ... Office of Information Technology Opening Date 08/27/2025 Closing Date 9/ 3 /2025 11:59 PM Mountain FLSA Determined by Position Primary...you will utilize these skills while providing critical, targeted Tier I and II desktop support. Our new Desktop… more
- Lincoln Financial (Denver, CO)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... Work from Home **Work Arrangement:** Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office **Relocation assistance:** is not available… more
- Lumen (Denver, CO)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... SolarWinds and Web Helpdesk to monitor and isolate Layer 2/ 3 issues across IP, VPN, and MPLS networks, and...informed of risks and impact assessments. With strong customer service skills and the ability to work independently in… more
- Colorado State University (Fort Collins, CO)
- …lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on ... the world. Colorado State University aims to continue its growth as a top- tier destination for talented students, while also passionately pursuing its mission and… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more