- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- **What is the position?** The Bilingual Tier 1 Service Desk ...and a resident of the US for at least 3 years within the last 5 years. + Fluent ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- SKC Communication Products LLC (KS)
- …Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3 . Work independently, be ... Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems and take appropriate action to resolve 6. Work… more
- Pacific Northwest National Laboratory (Topeka, KS)
- … Desk , Health & Safety, Manager Experience, Employee Self Service , Payroll, Benefits, Compensation, Time and Labor, and Absence Management. **Responsibilities** ... testing HCM-related business rules, eligibility profiles, security roles, and self- service capabilities. + Knowledge of Oracle HCM reporting tools...of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience -OR- + PhD and… more
- WM (Kansas City, KS)
- …invalid data within the database. + Leads in resolving tickets passed on to any Tier 3 support group, working with external vendors as needed. + Creates and ... satisfactorily. Other ancillary duties may be assigned. + Processes complex help desk tickets passed on from ITSC. Provides complex functional support of… more
- Serco (Fort Riley, KS)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **U.S. Citizenship** + **The ability to pass a NACI ( Tier 1) to obtain access to US Government facilities...+ or equivalent sports teams for a minimum of 3 months + or three years of experience requirement… more
- Lincoln Financial (Topeka, KS)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... Work from Home **Work Arrangement:** Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office **Relocation assistance:** is not available… more
- Lumen (Topeka, KS)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... SolarWinds and Web Helpdesk to monitor and isolate Layer 2/ 3 issues across IP, VPN, and MPLS networks, and...informed of risks and impact assessments. With strong customer service skills and the ability to work independently in… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more