- Fordham University (Bronx, NY)
- …provides support for developing technology-based instructional materials. This position serves as Tier 3 support for the learning management systems ( ... in selecting and implementing technology-based teaching approaches and materials. Serves as Tier 3 support person for learning management system ( LMS ).… more
- NASCO (Albany, NY)
- …status of projects and initiatives. **Responsibilities** + Provides Tier 2 and Tier 3 support for Microsoft 365 applications, including SharePoint, ... Senior Application Engineer is responsible for providing advanced technical support , troubleshooting, and administration of Microsoft 365 applications, ensuring… more
- IDEX (Rochester, NY)
- …with the JDE ERP, SAP Business Objects, and Power BI systems. **Essential Functions** + Provides tier 2 & 3 support for JDE EnterpriseOne 9.2 (technical & ... for you. **Position Summary** The JDE E1 Analyst is responsible for providing tier 2 / 3 user support and development of systems, processes, and technologies… more
- SKC Communication Products LLC (NY)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3 -Non-Exempt-Hourly ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...or ability to possess within 90 days of hire. Tier 3 Lead AV Technician (all of… more
- B&H Photo (New York, NY)
- …Wi-Fi controllers and other network devices + Monitor network performance and integrity. + Resolve tier 3 support issues. + Automate tasks and monitor their ... effectiveness. + Mentor team members on technical issues + Create, oversee, and test security measures (eg access authentication and disaster recovery) + Communicate with users when needed. + Maintain complete technical documentation. + Suggest improvements to… more
- Meta (Albany, NY)
- …one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility features on ... smartphone platforms 14. 3 . Technical support of Android, Windows, or iOS mobile operating systems 15. 4. Analyzing data and defining metrics to drive business… more
- City of New York (New York, NY)
- …customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support groups. - Make determination for any system ... are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,...connectivity issues. - Provide telephone, email, and in-person technical support to RCDA staff. - Maintain and support… more
- GovCIO (Albany, NY)
- …tools such as MS Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Clearance Required: ... Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in Arlington, VA,… more
- Public Consulting Group (Albany, NY)
- …training on use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk (helpdesk) for EDPlan Innovations . ... with Technical Business Analyst to articulate change requests and product feedback and support execution of changes in the form of user acceptance testing (UAT) and… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more