- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues ... Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support , diagnosing and resolving complex issues related to desktop imaging,… more
- Nightwing (Sterling, VA)
- …primary technical point of contact for issues ranging from Tier 1 to Tier 3 support , providing leadership, direction, and hands-on expertise across ... and subject matter expert for technical escalations and critical issue resolution ( Tier 1- 3 ). + Drive the implementation of virtualization and automation… more
- CACI International (VA)
- …of Homeland Security (DHS) Datacenter Consolidation and Cloud Optimization (DCCO) program providing Tier 3 support to the DHS Homeland Advanced Recognition ... on developing and maintaining automated unit and integration tests in support of the Tier 3 engineering team responsible for maintaining and optimizing… more
- Amentum (Warrenton, VA)
- …documented for seamless operational handoff and sustainment by the operations team. + Provide Tier 3 support to assist the operations team with the ... align with pre-defined functional and security criteria. + Deliver Tier 2 support to troubleshoot and resolve...Pre-boot execution environments (PXE) including its interaction with layer 3 devices and DHCP. + Proven experience in automation… more
- EchoStar (Christiansburg, VA)
- …Tier 2 scope + Create and manage ServiceNow tickets to escalate issues requiring Tier 3 Incident Management support + Leverage business process knowledge ... empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of...The posting will be active for a minimum of 3 days. The active posting will continue to extend… more
- GovCIO (Fairfax, VA)
- …Senior Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications ... will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in… more
- General Dynamics Information Technology (Fairfax, VA)
- …and provides recommendations to ensure optimum performance and continuity of critical systems. + Provides tier 3 support as needed. + Daily Server and ETL ... Real Get Better effort + QA/PROD Deployments + Troubleshoot Tier II/III tickets impacting platform availability + Support... Tier II/III tickets impacting platform availability + Support for Ad-hoc requests from EIM teams + Coordinate… more
- Insight Global (Herndon, VA)
- …candidate will become part of a Data Center and Cloud Optimization program providing Tier 3 support to the Homeland Advanced Recognition Technology biometric ... support , addressing availability issues, overcoming network performance problems, providing overall Tier 3 networking support , resolving customer tickets… more
- General Dynamics Information Technology (Fairfax, VA)
- …provides recommendations to ensure optimum performance and continuity of critical systems. + Provides Tier 3 support as needed. + Manage Development server ... + Troubleshoot Tier II/III tickets impacting platform availability + SA Support for G2 Platform Projects (Server Upgrades, Rollover Projects, SPO - Migration,… more
- SAIC (Suffolk, VA)
- …analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 3 support as required + Utilize advanced monitoring tools ... Administrator** with experience in US Navy IT networks to support the sustained operation and maintenance of a newly...funding in_ _Aug/Sept_ _2025._ **Specific duties include:** + Provide Tier 2 level engineering operations support to… more